Hi
I've edited my post and thanks for the welcome.
I work 12.5 hours a week, term time only in a school of 410 pupils, about 40 staff members and 170 clients. I run two networks and anything with a plug from all hardware to software - you name it, it's my role but I don't provide training although I'd like to :-). I used to work overtime for free but realised this was not proving a point and so now I work my contracted hours only, give 20 mins if I'm in the middle of a job, and now the work is slipping. I need some figures to show the school what everyone else copes with but I realise I may be shooting myself in the foot!