cmeyer

I will get in contact with them and report back! Thank you for your help. I have been busy and will also let you know on the extended display issue also.

V2.26 is the firmware for these boards. I believe they are the 6 touch boards.

Hey everyone, i am having trouble with our laptops not wanting to boot with the usb cable for the board plugged in. The laptops will not boot past post and they lock up. Once you unplug the boards and retry to boot everything boots just fine. Then plugging the board back in and everything works for the board. This however is a pain for our teachers to every morning do this. Some forget to do this and then the computer is frozen and they dont know what to do. Here is a list of thing i have tried and the model of computers we are using. Lenovo e550 Windows 7 ActiveTouch whiteboard I have installed the latest drivers for the USB and flashed to the most current bios for the laptop. I have turned off USB boot and set the boot options for usb to disabled for good messure I am at a lose of what is going on. We are also having another problem with the dual screen. We have the laptop screen then split a extended view with a vga splitter to another monitor and projector. However we can not control via touch with the extended view. I was told via Promethean support they do not support dual screens? Due to a problem with a long press being the same as a right click in windows world? The gentleman told me that it would be a quick fix with a patch but they currently do not plan on changing it? So basically Extended desktop control does not work? Any help would be appreciated! Thank you for your time. CJ