Hi All
I am a network/systems engineer with a number of years experince in support and administration. Recently I've been hearing a lot of schools complaining about their 3rd party support companies and I see this as a great opportunity to start my own small local IT support company for schools in my area as I believe I can give a great cost effective service. Any advice on how to approach this would be great as I am not sure how contracts work (ie tenders etc..) the annual costs and whether to deal directly with the school or the LEA. If your a school with 3rd party support I'd would love to hear any stories, whether good or bad about your local support company and how you rate them.
