keithwoods

Hi.. Does anyone know of a compatible charger for these DFES laptops? We've now had 3 or 4 die and so far are unable to source a replacement.

Anyone not happy with constant increase in Impero pricing?...give Netsupport a buzz. Ask for a quote for Netsupport DNA\School combination and tell them you are thinking of moving from Impero, you will be pleasantly surprised.

Update is fine right from the beginning, no need to use create at all. If it doesn't exist update will create it, if it already exists it will do nothing.

Wow...looks really good, Any idea of price?

Why don't Impero realise that they blew it?...and they will find it very hard convincing loyal customers to re-commit to something with such prolonged issues. They used to have one of the most stable, feature rich classroom management applications, that is until 18 months ago when the security flaw was found and they began patching the c**p out of it. Since then the software and support just haven't been the same. What really p's me off is they have the neck to keep increasing the cost every year??!! 2011 = £1250 2013 = £1500 2014 = £1800 2016 = £2552 (we had to drop our client license numbers from 500 to 400 just to keep it this low) So in 5 years the price has doubled, yet the quality and support has gone downhill.

Same here, adjusting priority does not work for either pin groups or shutting down problem. Due to exactly the same issues you mentioned, Impero finally contacted me last week after umpteen requests. A member of support took over, tried something that another member had already tried the week before and of course it didn't work. The call was then escalated to a more senior member of support, first thing he did was to try exactly the same thing again??. After 2 hours and various unsuccessful attempts to fix the problem(s) I was told that he had another call and he would phone back the next day to continue where he left off.... ......I'M STILL WAITING! Came in this morning to another problem, all consoles that were on 5.3.25 could not contact the Impero server. Uninstalled, reverted consoles PC's back to 5.2.10 and they can now contact server again.

Yet another bug to add to the long list.... Teachers console now saying "Licence Expired 01/01/0001" when it actually expires 27/07/2017.

Issues so far with 5.3.21 (after one day?) Impero icon appearing on taskbar for everyone to see and mess about with even though it is disabled. 5, 6 or 7 impero icons appearing on taskbar at the same time. "Join Pin Group"" popping up on staff desktops even though it is disabled. (phone was on fire yesterday, staff thought it was spyware!!) Schedule to turn off PC's every evening not working now. Bare in mind all the above were working fine until this update, and we haven't changed any policies that could cause the above. erday

We are having exactly the same problems as you have described.....