Hi,
My school moved over to Bromcom's full MIS. We used Serco and had any amount of issues with downtime, support and unstable products, especially when there was an upgrade. Bromcoms packages are web based, allowing integration with Office Apps through an add-on. Only a small number of staff use the full MIS, teachers etc take registers, check timetables, view student info and complete assessment input using a different interface called 'Webfolder.' Which keeps them away from the full MIS and access to only the elements they need. We also bought into their parental portal, 'My Child At school' again web based and displays info on a parents child, so they can monitor attendance, homework etc. It's a cracking package. Support is great, the guys do respond promptly to any calls. They handle all upgrades remotly at a time to suit. We have had no downtime or major issues since we moved to Bromcom in 2010. Overall, its incredibly stable and easy to use. Drop me a line if you want any further info.
