simonmerry

Something is timing out somewhere as I was able to do it to a single mailbox using Get-Mailbox -Identity "username@domain" | Set-MailboxMessageConfiguration -IsReplyAllTheDefaultResponse $false Not a great solution I know but beats going around every teacher and non-teaching staff member as requested by my highly IT literate and understanding Business Manager (tone of sarcasm extremely high!)

No we have a Smoothwall appliance here too

Did you figure out this error? I'm seeing exactly the same message.

Ok, I've added #bfdisclaimer label {text-align: left; padding-left: 10px; width: 72%} below line 207 which seems to solve the justify issue only the HDadmin issue left.

Added "position:fixed;" to line 70 in bookingsystem css sorts that out

There's lots of "width"s around that area can you be a bit more specific? Another couple of glitch's I've just noticed are: the ease in and ease out booking form works with FF but not in my IE V9. It also stays at the top of the page so when you scroll down and click on a booking nothing appears to happen as its all happening off screen. (IE and FF)

PUT https://folders.harris-school.co.uk/hap-test/api...k/AdminTicket/115?%222013-07-11T07:51:09.660Z%22 400 An WCF Error has Occured 320ms jquery.min.js (line 6) Put JSON AssignTo "" FAQ "false" Note "hfgjg" Priority "undefined" ShowTo "undefined" State "With IT" Subject "undefined" Source { "Note": "hfgjg", "State": "With IT", "Priority": "undefined", "ShowTo": "undefined", "FAQ": "false" PUT https://folders.harris-school.co.uk/hap-test/api...k/AdminTicket/115?%222013-07-11T07:57:32.053Z%22 400 An WCF Error has Occured 80ms jquery.min.js (line 6) JSON Sort by key Message "Index was outside the bounds of the array." Detail null FaultType "IndexOutOfRangeException" From the server logs: An error occurred in Home Access Plus+ Page: HAP.HelpDesk Index was outside the bounds of the array. System.IndexOutOfRangeException: Index was outside the bounds of the array. at HAP.HelpDesk.API.UpdateAdminTicket(String Id, String Note, String State, String Priority, String ShowTo, String FAQ, String Subject, String AssignTo) at SyncInvokeUpdateAdminTicket(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet) at HAP.HelpDesk.API.UpdateAdminTicket(String Id, String Note, String State, String Priority, String ShowTo, String FAQ, String Subject, String AssignTo) at SyncInvokeUpdateAdminTicket(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet) Disclaimer that works but it's all crammed against the left side (see pic)is there a way of justifying the text?

Upgraded my test site today and still experiencing the same issue. Firebug reports: PUT https://folders.harris-school.co.uk/hap-test/api...k/AdminTicket/114?%222013-07-10T13:22:44.216Z%22 400 An WCF Error has Occured 40ms jquery.min.js (line 6) ParamsHeadersPutResponseXMLJSONCookies {"Message":"Index was outside the bounds of the array.","Detail":null,"FaultType":"IndexOutOfRangeException"} {"Message":"Index was outside the bounds of the array.","Detail":null,"FaultType":"IndexOutOfRangeException"} js (line 1) not well-formed {"Message":"Index was outside the bounds of the array.","Detail":null,"FaultType... Another glitch I see is my disclaimer on the booking system goes off screen and the check box is in the middle of the sentance.

Hi Nick, I know its been a while since this post but i have only just got round to it. With the HD admin set to true when a normal user creates a ticket the opened by section reads: UNKNOWN (unknown) and the ticket doesn't appear to that user (although it does to admins) Also the assign button appears for standard users but no admins are populated in the drop down. Once hdadmin is set back to false the assign button dissapears and new tickets show the user that created them. Any ideas?

Trying to archive tickets i get this error: Server Error in '/hap-test' Application. -------------------------------------------------------------------------------- 'userlist2' has a SelectedValue which is invalid because it does not exist in the list of items. Parameter name: value Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Exception Details: System.ArgumentOutOfRangeException: 'userlist2' has a SelectedValue which is invalid because it does not exist in the list of items. Parameter name: value Source Error: An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. Stack Trace: [ArgumentOutOfRangeException: 'userlist2' has a SelectedValue which is invalid because it does not exist in the list of items. Parameter name: value] System.Web.UI.WebControls.ListControl.set_SelectedValue(String value) +3191131 HAP.Web.HelpDesk.New.Page_Load(Object sender, EventArgs e) +1769 System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +25 System.Web.UI.Control.LoadRecursive() +71 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +3064 -------------------------------------------------------------------------------- Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.272 I've tried archiving only a date range which has closed tickets and no faq's but still get the same error?

Was false changed it to true and all seems well. Cheers

V9 is looking good and I like the ability to add admins into the helpdesk only thing ive found now though is that the admins can't assign or close a ticket? it only seems to be actual domain admins that can do that?

I have removed the WebDav Module from the site in IIS and this resolves the issue.

Hi Nick, I have just installed the version 9 and upgraded it to 9.1 I have everything working as expected except for the helpdesk and booking system. I can create tickets in the helpdesk and add bookings in the bookingsystem. However when I try to update or close the ticket in the helpdesk as an admin or the user that created it i get this error. Message from webpage "Method not allowed" The same goes for tyring to remove a booking from the booking system. Below is from Firebug when trying to update the helpdesk ticket. Reponse Tab: PUT https://folders.harris-school.co.uk/hap-site/api/HelpDesk/Ticket/1?1370598540618[/url 405 Method Not Allowed 30ms jquery.min.js (line 5) Response The page you are looking for cannot be displayed because an invalid method (HTTP verb) is being used Put Tab: PUT https://folders.harris-school.co.uk/hap-site/api/HelpDesk/Ticket/1?1370598540618[/url 405 Method Not Allowed 30ms jquery.min.js (line 5) Put JSON Note "test" State "New" Source { "Note": "test", "State": "New" } Headers Tab: PUT https://folders.harris-school.co.uk/hap-site/api/HelpDesk/Ticket/1?1370598540618[/url 405 Method Not Allowed 30ms jquery.min.js (line 5) Headers Response Headers Allow GET, HEAD, OPTIONS, TRACE Content-Length 101 Content-Type text/html Date Fri, 07 Jun 2013 09:49:00 GMT Server Microsoft-IIS/7.5 X-Powered-By ASP.NET Request Headers Accept application/json, text/javascript, */*; q=0.01 Accept-Encoding gzip, deflate Accept-Language en-US,en;q=0.5 Content-Length 34 Content-Type application/json; charset=UTF-8 Cookie ASP.NET_SessionId=3jseytt3vrplrfjgkdkj42i5; token=A2s/q4UgOzl4IL4Z8UrLKw==; .ASPXAUTH=735197D38109F5C46C53DAC93A65EBB3311C1E55E1083BD3ACC9869E0C16105391D5BFE7592ED78E5639EB7E4EFD1C7B6D194A9BAE3702DEAA028F509C9668B3D995A4DCEBDE2EC6EDCF6B23C96A00E33707D4E0514AF03B597CD9D4EA91C5434795904B8285BF78A9A6F95ACF07962C365C3A97501DCC2E2A5DC35859BB3A07D28ACCC29EC02FB029F1D773CBF9E7E9 Host folders.harris-school.co.uk Referer https://folders.harris-school.co.uk/hap-site/helpdesk/[/url User-Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:21.0) Gecko/20100101 Firefox/21.0 X-Requested-With XMLHttpRequest Hope you can help Regards Simon

Thanks