Lorfarius

Bit of a weird one but whenever I try to connect to a single staff user it just shows Access Denied on the Remote Screen Viewer. They aren't in any special groups beyond staff and can't find any special settings, has anyone had this before and managed to sort?

Apologies if there is a thread for this but couldn't see one and thought it could be a good thread to get suggestions for replacements! We are using Smoothwall as a firewall and only have broadband from EMPSN but would be looking for another company. Can anyone suggest any suitable companies? Seems to be pulling the plug in October but our contract isn't due to expire until Feb 2027 so a bit off yet.

Is it possible to reprint documents in the Impero console? Had a look at the logs but can only see a way to print log reports when I could do with getting the document itself.

Yeah, def not got the money for a new MIS.

We use this linked to SIMS Hosted and over the years it just seems to be so clunky and slow. Always fail, is a nightmare to get working and the support never seems very helpful. After 10 years of dealing with it I'm thinking its time to move on. Can anyone give some recommendations? What are you using that could be a decent replacement?

Not able to log in to SIMS Connected, keeps crashing at the blue windows screen and it refuses to accept to my login details for the support portal. Tried changing the password but shows an error and talks about a SIMS Summer update over the weekend. Anyone else struggling? Advance notice of a SIMS Upgrade Over the weekend of 27-29th of June we are planning to upgrade SIMS Connected to the Summer release. Services to SIMS connected will be suspended during your local weekend period and resume before the start of your new working week. Added On: 19/06/2025 09:11:45 | Last Updated: 19/06/2025 09:11:45

Some great suggestions, thanks everyone!

Hopefully this is a simple one but I am being asked to find a few companies to get quotes for a fresh website design. Can anyone recommend some decent companies worth using?

PM sent.

Thanks, that worked!! You are a star. Been chasing them for a couple of days with no response, not happy with them at all. They made us wait 5 days for a response for something simple recently and can't believe how poor the support is.

Where did you find the certs? Searched the help page on our Smoothwall but doesn't come up and can't see it in any of the sub menus.

Did you manage to get a response? Support never seem to reply for days and even our account manager isn't responding.

Does anyone use ContentKeeper? Seems to be a decent firewall replacement (we are using Netsweeper). https://www.imperosoftware.com/contentkeeper/ Anyone tried it or have much experience in a school?

Been told that the agreement with them is for 99.75% up time so suspect there will be some compensation at least.

We aren't having any issues either. Has anyone heard from NASSTAR? Nothing since they fixed the problem.