Support from the LA does include financial support. It would cost us a fortune to go with any other MIS supplier compared to the options we have at present. Plus SIMs would fit in nicely with a lot of our third party software, FrogVLE, EclipseMLS, Groupcall Emerge etc etc. There was a rumour that a school in Birmingham that had gone direct to a supplier with no LA support and ended up with a slightly better version of the MIS they would have got from the LA but paid a fortune, that supplier was SERCO!!!