temptechie

I'm starting to think a manager & two techies (1 senior & 1 junior possibly)... is just a structure which is needed, in smaller schools - perhaps a manager and one techie. I believe technical staff work better when they're able to bounce off each other and a local "geekup" for local schools - I do believe to be a great idea, yet I don't feel there would be many local technicians up for it. It's certainly worth firing out a warning shot and gauge the response!

One person could support the school as in keeping things running, forever tending to broken hardware and fixing things. Even simple things like purchasing of toner is being missed at present, there are few spare keyboards & mice around. Surely someone needs to manage the ICT department (on the technical side)? Including ICT procurement, documenting proceedures & policies, in-house training for staff, researching software development & deployment, SLAs, software licensing, server upgrades and the likes. Really unsure what structure is best, I don't doubt some users on here keep things running at schools the same size & bigger, yet I dare say this isn't ideal or support is required at times from 3rd parties. With one technician; I feel a school is left vulnrable ( illness etc. ) - Thanks for your thoughts..... I look forward to more responses!

I think this may get a varied response, however I am just interested in other peoples views & opinions. I am a professional in the ICT industry, and have recently over the last month started support a technician in a school. Only a couple of hours a week and the work generally consists of clearing back logs - the school has been neglected for a couple of YEARS!! The school setup (roughly) is as follows.... Single Network (with Primary & Backup Domain Controller) 200 Workstations (media, music, 4 ICT suites, administration office, and lecture workstations) 700 Users 75 Laptops (for staff) Wi-Fi throughout Exchange mail server What staff structure do you think would be suitable, technicians (full time, part time), management / development leader? who links with senior leadership? A management company is out of the question, for now- yet I'd be interested to hear your views on that too! In the first instance they are looking to maintain current hardware & software, with a view to develop, expand and evolve their ICT usage (for staff & students). Look forward to some discussion around this topic, also any good pointers to helping out (software / other resources).... It's my mission to get them back on track!! Thanks guys!!