staceyh

We use a system called iMOE, It’s a school wide system that has an IT Request module. The other modules are Room Booking (booking IT rooms), School Action Plan (sets out the schools plans and who is responsible for the nest few years), Facilities Request (rubbish clearing, bulb gone), Lesson Observations (inline observation for ofsted), Document Archive (speaks for it's self) and Student Administration (Staff, Student and room timetables, registers, reports, subs.....). The teacher can raise a request and get full tracking via the web interface, they can even unlock and reset a student password!

Hi, Just joined, Network Manager at a school in Bristol, 11-18, 2000 Student, 250+ kids... opps sorry, 250+ staff, 600 computers, 12 W2K3 Servers. I have two technicians, one senior and one Junior to blame when it all goes wrong.

Fibre, every single link we have in the whole school is fibre, cost around 15K, but when you have 9 buildings, 16 data cabs, 36 Switches, 41 Radio Port site wide WiFi, 12 Servers and a partridge in a pear tree you need fibre .... there's peace in the light