IT_Support

Hi everyone, Unfortunately, our experience with V2 has been extremely disappointing. We've encountered so many issues since migrating that it's difficult to list them all. Our most significant challenge at the moment is staff and students frequently receiving "Page Cannot Be Displayed" or "No Internet Connection" errors. The issue immediately disappears when Senso is disabled, which strongly suggests a link between the software and the connectivity problems. We've also experienced a number of other issues, including: Remote connections only working intermittently. Devices inconsistently reporting as online. Reporting features not functioning as expected. Numerous random bugs and stability issues. The past few weeks its been slow connecting and loading landing page What has been particularly frustrating is the migration process itself. We invested a considerable amount of time over several days, weeks, and even months transitioning to the new platform. In my opinion, much of this migration work should have been handled by the vendor, rather than requiring customers to effectively rebuild their environments from scratch. Overall, the move to V2 has created a significant administrative burden and consumed a substantial amount of time that could have been spent elsewhere. Based on our experience, we have decided not to renew our contract when it expires. We're now exploring alternative solutions and are currently considering Classroom Cloud. I'd be interested to hear from anyone who has made a similar move or can recommend other reliable classroom management platforms. also: does anyone know how much notice you need to give to cancel Thanks in advance for any recommendations.