LeonardTwitty

Thank you Sylv3r, I appreciate the support! Hope you enjoybreading them when you get round to it.

I just wanted to say a massive thank you to everyone on here who's bought a copy of my books, whether paperback or e-book. I've now hit my first milestone of 50 sales, which honestly means the world, so thank you all for the support! To say thanks, I'm knocking 34% off both books from 3rd to 10th October. It's also a good chance to catch up before book 3 in the series, "Plants Don't Email", comes out on 12th November 2026.

Not sure if you have got them to read but if you have, I hope you enjoy them.

Oh the joys of external oversight!!

The series is called "The Chronicles of a Secondary School IT Manager" 1st book - Have you tried turning it off and on again. 2nd book - Ctrl, Alt Survive Book 3 being released around November called " Plants don't email"

Haha i love it

Nobody's biting, so here's a better question than the one I asked. What's the oldest thing still in active production on your network? I'll start the bidding. We have a Windows XP machine that runs one piece of software for one department, that has been reformatted twice and came back both times, and that the previous IT manager left a note about rather than an explanation. It's called Derek. Not by me, I should say. It named itself, after a login screen corruption in about 2015, and nobody has had the nerve to correct it since. Go on then. Year and model. I fully expect to be beaten.

Haha yeah days to respond has got to be better than having no support at all though. After 3 years we still have no idea who our support is in the LA.

Well we had a teams call with HWB "experts" and after 25 minutes of questions to them the meeting ended with no answers more questions and them saying we will need to check on that after every question. As you can imagine confidence is not high atm! If you manage to solve the classroom problem please let me know so I have a potential fix in the bag just in case.

I have come across this issue several times over the last few months. We are now cloud based and use SIMS connected and unfortunately our support is with the LA instead of with SIMS directly so support is crap to put it politely. That being said, I have found that by getting affected members to log out of their SIMS accounts and then sign back in is the quickest fix however we also have not been able to find the direct cause.

Ok so we have heard off two people so far about their own "Dereks" lets have some more stories about the difficult systems in your own workplace there must be something that when you hear its name you come out in a cold sweat but also have a weird respect for!!

Their computers are all off network, and the LA had to give them their own isolated VLAN. They were not happy!

Haha yeah been there, our additional learning team use outdated software all the time, not for the kids but because the teachers are useless with new technology!

Haha that's a good one the secretarial email life line.

Haha we have a Biomass system on windows 10 also not our responsibility. However my predecessor did dismantle it for scrap. Luckily they noticed and were able to set it back up......