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As an update to this: had to get in contact with SIMS and ask them to remove the parent from the previous school. Worked fine after that.

I've search for the URL under Categories and these are the results But when I click into the categories listed, for example Student Allows URLs, to delete it out, it's not listed. Am I doing something wrong?

Thanks for this. I'm assuming our URL Patterns are not set up correctly then, as I can't anything listed in there at all... My excuse is that I inherited our Smoothwall from a worker before me and I'm totally new to it all!! I've run the QUIC test as a student and have received the results below. Not sure if this matters, but we run an in-school Smoothwall server. Apologies if I'm coming across a total noob... I am!

Hi All, Our pupils have found a sites.google.com website (through searching on Copilot... that's another story for another day 🙄) full of unblocked games that can be played in the . URL is https://sites.google.com/view/unblocked-games-76-new/home Ordinarily I'd block sites.google.com outright, but apparently our IT teachers have created a sites.google.com site that they use that is full of links to their stuff... so that's no go. We've asked if they can purchase a domain and they're looking into it. And then the plan is to block all sites.google.com sites. For the meantime though, is there any way to block all sites.google.com except the one site made by our IT teachers using Smoothwall? Sorry if this is an easy one, I'm a total beginner with managing our Smoothwall!

Hi all On SIMS Admin, I'm trying to unregister a parent. Even though it says 'successfully unregistered', they don't actually unregister as they're still in the 'unregister' list, not the 'register' list. Have emailed the parent and apparently they used Parent App in a previous school, so wondering if they're account is linked with another school still? Any ideas?