Job Summary
We are an established independent Managed Print Services provider working in both the educational and commercial sectors. We are looking for a Field Engineer to join our team. This role involves working on various customer sites mainly within South East England to troubleshoot and fix printer & copier hardware issues at customer sites, assisting with the instillation and IT networking of machines at new sites.
Responsibilities
- Attending call outs to site to fix the machines and get them running again quickly and efficiently with the least disruption to the client,
- Preparation and installation of machines to new sites.
- Initial network installation of new eqipment and re-isnstallation of existing equipment
- Solving of software / network problems related to the machines.
Experience
- A "can do attitude" and ability to learn new skills
- Ability to diagnose faults and repair
- Confident with dismantling and re-assemby of electro mechanical items
- Familiarity with IT networking.
- Strong analytical skills with the ability to perform root cause analysis effectively.
- Excellent communication skills to liaise with team members and clients professionally.
- A proactive approach to problem-solving with a keen attention to detail is essential for success in this role.
- A full UK driving licence is essential to this role must be maintained
- An enhanced CRB/DBS check must be completed/passed and maintained
We will provide all you need to do the job including, OEM manufacturer training, laptop/tablet/phone and all tools as required. We also provide a company van and fuel card or we pay mileage if you use your own vehicle.
This position is available as of 2nd January 2025
https://www.kewvisum.com/vacancies
**APPROVED**
