jamiewyc

Hi all, I just wanted to share a little project I’ve been working on in my spare time — JSTechTools. I’m not a developer by trade (Just a very nerdy IT Manager!) but thought this might be helpful for others in IT support, especially apprentices or those new to working with Windows domains. It’s a free Windows-based toolkit built in C# that wraps up a bunch of handy remote management tools into a simple, portable GUI. Things like: Ping & Traceroute Remote uptime check View OS info, hard drives, network adapters Start/stop/restart services remotely System & Application Event Log queries Port scanner DNS lookup Profile management using Delprof2 (list or delete profiles on remote machines — including profiles older than 30 days) Dark mode toggle (because why not) ...and a few other bits. It’s designed to be run on a domain — and most features will need to be run as a domain admin. 📦 Download / Source I’ve uploaded the code and a ready-to-run build to GitHub here: 👉 GitHub - JSTechTools It’s open-source and completely free — no strings attached. If it helps even one apprentice avoid a long command-line session or remember how to restart a stubborn remote service, I’ll be happy. 📣 What I’d Love From You If anyone fancies trying it out or has ideas for other useful tools to bundle in, I’d really appreciate the feedback. If it goes down well, I’ll keep developing it — maybe add things like: Remote registry tweaks Printer management …or whatever people would find useful. 🙏 Thanks Thanks to all the helpful posts and contributors on Edugeek over the years — I’ve pinched more than a few good ideas from here before, so this is my small way of giving something back. Cheers! Jamie

Hi, Chipping in my two cents here: I've looked after quite a few schools with Smoothwall in place - back a few years ago Support used to be amazing. Now, I would never recommend (or will take any schools over) to Smoothwall now. Today for example, P1 incident with half a college using 2-3 Mbps because of a Smoothwall fault, 2 days in I'm still waiting to even SPEAK to an engineer, let alone get it solved. Call handler refusing to update ticket from P3 to P1 because they "think" it's an internal issue without even investigating (Even though I have plenty of evidence to suggest otherwise). We have 4 Smoothwalls, so even a large network customer still gets treated poorly - after 10+ years working in IT for Education, Smoothwall support is by far the worst I've ever experienced.