Soundish

We had this initial slow speed issue too, as soon as you bypass the cloud filter its fine. Got a ticket open too but it's stumped them as well. Doesn't seem to be much rhyme or reason to what device or user it happens to though, other than if it happens to you, it happens every day just with some variation to length of time. We have had success in disabling Ipv6 on the network adaptor of an affected device though, we're just working on a script to turn off Ipv6 across all our devices. Very odd issue.

We have the same issue, allowed everything we can think of through Smoothwall but it refuses to connect. The second we bypass the proxy though it all works fine so it's not a firewall issue.

Just want to say this is a great piece of software and we've managed to roll it out quickly within a few days last week. Everything is working great for us except we have an issue where after around 10 minutes of inactivity, or whenever the monitor is set to power save the app itself will just close. It's not an issue during the exam itself as it's always got activity but our Exams team understandably like to have everything logged in and ready to go before the start time. Just wondering if anyone else has encountered a similar issue? We've tried exempting ExamWritePad.exe from our Faronics set up but the issue still occurs.