Burconix_Greg

Role Overview We are seeking a passionate and committed School ICT Technician to join our team at The King’s School in Grantham. This full-time position runs from Monday to Friday, 08:00 to 16:00. The salary is negotiable, ranging from £26,000 to £32,000, and includes a company pension and 28 days of holiday (inclusive of bank holidays). You will receive support and development from our wider central technical team. Company Description Burconix are an Information Technology and Services company based in Nottingham, providing ICT services to educational establishments across the UK. Role Description This full-time position is ideal for a technically adept candidate with excellent attention to detail. As the primary contact for IT Support at the school, you will be responsible for developing, implementing, supporting, and maintaining a resilient and secure network infrastructure. You will work closely with the school’s staff and students on a daily basis, and collaborate with visiting senior engineers to diagnose and troubleshoot a range of support issues, from simple to complex. We seek an enthusiastic and dedicated individual who enjoys variety in their work, can manage a broad range of tasks independently, and effectively balances priorities while utilizing different and new technologies. Requirements • A strong technical background with a passion for providing high-quality ICT services. • Exceptional problem-solving and analytical skills. • Excellent written and verbal communication abilities, with the capacity to clearly explain complex technical concepts to non-technical stakeholders. • Experience in supporting and maintaining Windows operating systems. • A keen enthusiasm for learning and adopting new technologies. • Strong organizational and project management skills, with the ability to balance competing pressures, deadlines, and demands. Desirable • Previous experience in a school environment. • Demonstrated skills in network administration and engineering. • Proficiency with a wide range of hardware, including Apple, Android, and Windows devices. • Experience with firewalls, switches, routers, wireless systems, and various other network devices. • Familiarity with managing Windows Server, Virtualization, Microsoft Entra, InTune, Apple MDM, Office 365, OneDrive, Teams, and Exchange. • Experience with support helpdesk systems or other electronic job/time management tools. Applications Please follow the link to complete the online application form: https://portal.burconix.com/website/jobs/kgra24/ Initial interviews will be held electronically. Relevant skills and experience in network security systems are highly valued, as are any professional certifications in network administration or engineering. Detail The King's School is an excellent learning environment with an illustrious history. King's are extremely proud of the friendly and focused academic atmosphere - one that is rich with diversity and opportunities. The person undertaking this role is expected to work within the policies, ethos and aims of the school and to carry out such other duties as may reasonably be assigned. **APPROVED**

Burconix Ltd are working in partnership with a large secondary school based in Solihull, West Midlands. The post-holder will proactively oversee the day-to-day operation of on-site network services. Additional support will be provided by a remote team of support engineers so that we can provide an efficient, effective and flexible response to the needs of users. Skills and experience required to apply: * Experience of working in an IT Support role. * Experience of working in an Education setting - highly desirable. * Good knowledge of the support, operation and maintenance of a Windows 10 environment. * Clear, confident and professional in all communication with other members of the school community. * Is flexible, able to work under pressure and proactively, both independently and as part of a team. * Is able to support the management of projects relating to the implementation of new software and/or hardware. * Can manage and oversee the IT Helpdesk using Helpdesk management software. Apply online at https://portal.burconix.com/website/jobs/ssol21 Safeguarding Children Burconix Ltd is committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. Disclosure level: Enhanced English Duty This role is covered under part 7 of the Immigration Act 2016 and therefore the ability to speak fluent spoken English is an essential requirement for this role.

Burconix Ltd are working in partnership with a large secondary school based in Solihull, West Midlands. The post-holder will proactively oversee the day-to-day operation of on-site network services. Additional support will be provided by a remote team of support engineers so that we can provide an efficient, effective and flexible response to the needs of users. Skills and experience required to apply: * Experience of working in an IT Support role. * Experience of working in an Education setting - highly desirable. * Good knowledge of the support, operation and maintenance of a Windows 10 environment. * Clear, confident and professional in all communication with other members of the school community. * Is flexible, able to work under pressure and proactively, both independently and as part of a team. * Is able to support the management of projects relating to the implementation of new software and/or hardware. * Can manage and oversee the IT Helpdesk using Helpdesk management software. Apply online at https://portal.burconix.com/website/jobs/ssol21 Safeguarding Children Burconix Ltd is committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. Disclosure level: Enhanced English Duty This role is covered under part 7 of the Immigration Act 2016 and therefore the ability to speak fluent spoken English is an essential requirement for this role.

Burconix Ltd are working in partnership with a large secondary school based in Grantham, Lincolnshire. The post-holder will proactively oversee the day-to-day operation of on-site network services. Additional support will be provided by a remote team of support engineers so that we can provide an efficient, effective and flexible response to the needs of users. Skills and experience required to apply: * Experience of working in an IT Support role. * Experience of working in an Education setting - highly desirable. * Good knowledge of the support, operation and maintenance of a Windows 10 environment. * Clear, confident and professional in all communication with other members of the school community. * Is flexible, able to work under pressure and proactively, both independently and as part of a team. * Is able to support the management of projects relating to the implementation of new software and/or hardware. * Can manage and oversee the IT Helpdesk using Helpdesk management software. Apply online at https://portal.burconix.com/website/jobs/kgra21 Safeguarding Children Burconix Ltd is committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. Disclosure level: Enhanced English Duty This role is covered under part 7 of the Immigration Act 2016 and therefore the ability to speak fluent spoken English is an essential requirement for this role. **APPROVED**

Burconix Ltd are working in partnership with a large secondary school based in Solihull, West Midlands. The post-holder will proactively oversee the day-to-day operation of on-site network services. Additional support will be provided by a remote team of support engineers so that we can provide an efficient, effective and flexible response to the needs of users. Skills and experience required to apply: * Experience of working in an IT Support role. * Experience of working in an Education setting - highly desirable. * Good knowledge of the support, operation and maintenance of a Windows 10 environment. * Clear, confident and professional in all communication with other members of the school community. * Is flexible, able to work under pressure and proactively, both independently and as part of a team. * Is able to support the management of projects relating to the implementation of new software and/or hardware. * Can manage and oversee the IT Helpdesk using Helpdesk management software. Apply online at https://portal.burconix.com/website/jobs/ssol21 Safeguarding Children Burconix Ltd is committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. Disclosure level: Enhanced English Duty This role is covered under part 7 of the Immigration Act 2016 and therefore the ability to speak fluent spoken English is an essential requirement for this role. **APPROVED**

Burconix Ltd are working in partnership with a large secondary school based in Grantham, Lincolnshire. The post-holder will proactively oversee the day-to-day operation of on-site network services. Additional support will be provided by a remote team of support engineers so that we can provide an efficient, effective and flexible response to the needs of users. Skills and experience required to apply: * Experience of working in an IT Support role. * Experience of working in an Education setting - highly desirable. * Good knowledge of the support, operation and maintenance of a Windows 10 environment. * Clear, confident and professional in all communication with other members of the school community. * Is flexible, able to work under pressure and proactively, both independently and as part of a team. * Is able to support the management of projects relating to the implementation of new software and/or hardware. * Can manage and oversee the IT Helpdesk using Helpdesk management software. Apply online at https://portal.burconix.com/website/jobs/kgra21 Safeguarding Children Burconix Ltd is committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. Disclosure level: Enhanced English Duty This role is covered under part 7 of the Immigration Act 2016 and therefore the ability to speak fluent spoken English is an essential requirement for this role. **APPROVED**

Job Advert Position: School ICT Technician Position Description: Full Time – 37.5 hours per week, 52 weeks per year with 28 Days Holiday (including Bank Holidays) Position Location: Grantham, Lincolnshire Salary: £18,000 - £21,000 Application Closing Date: 10.00am Friday 10th July 2020 Interviews likely to be held on: Date/time to be confirmed. Please note that interviews are likely to be held virtually. Start Date: August 2020 About us Burconix Ltd are a leading provider of ICT solutions to schools throughout the UK. Since 2008 we have designed, installed and maintained ICT systems for many schools with a small team of engineers and support staff. We are now expanding and require enthusiastic, reliable people to expand our team. Application details Burconix Ltd is committed to safeguarding and promoting the welfare of children and young people, and applicants for vacant posts are expected to share this commitment. If you are offered a job, the offer will be conditional on satisfactory pre-employment checks. These can include: identity, references, qualifications and other evidence. Please provide a minimum of two referees, one of whom should be your present/most recent employer. References will not be requested until the applicant has accepted the offer of a job. This post is exempt from the Rehabilitation of Offenders Act 1974. If you are appointed, you will be required to complete a DBS check. Any information received from the DBS will be treated in the strictest confidence. Having a criminal record will not exclude you from appointment, unless it is considered that the conviction renders you unsuitable to work with children. Under the Criminal Justice and Court Services Act 2000, it is a criminal offence if an individual who is disqualified from working with children knowingly applies for, offers to do, accepts or does any work with children. The role is covered by part 7 of the Immigration Act 2016 and therefore the ability to speak fluent spoken English How to apply Please follow the link below to access the Job Description and complete the online application form: https://portal.burconix.com/website/jobs/kg20/ **APPROVED**

Not used it myself, but I believe its a Windows Store App you have to add, to then create the setup file. https://www.microsoft.com/en-us/store/apps/set-up-school-pcs/9nblggh4ls40

Could it be DNS related? If you ipconfig /all on a station. Is the DNS suffix set correctly - eg: school.local and are the DNS servers all local DNS Domain Controllers (eg. you dont have any external non-DC DNS entries as secondary or anything for internet access). Is DHCP issuing IPv6 DNS entries? If so, do these resolve local DNS Domain Controllers, and is IPv6 enabled on those servers.

If you extract it in windows on the PC in question, Device Manager, Right click Update Driver Browse Manually to: C:\SWSetup\SP74584\WIN7\64 (assuming OS is x64) Will it install that specific driver?

http://ftp.hp.com/pub/softpaq/sp74501-75000/sp74584.exe C:\SWSetup\SP74584\WIN7\64 Its a special "HP Enzo" driver hp64win7.inf %RTL8168.DeviceDesc% = RTL8168HS5WOLHideType2.ndi, PCI\VEN_10EC&DEV_8168&SUBSYS_8062103C&REV_15 ;HP_Enzo

No problem, glad it worked. I appreciate you might want an MSI for Gimp, but for info you can run the exe with a command param: C:\Users\%username%\Downloads\gimp-2.8.16-setup-2.exe /verysilent Give it a min or 2 in the background, (or watch with taskman) and it will just install with defaults without displaying a GUI. Greg

For Paint.NET Download and Extract from: http://www.dotpdn.com/files/paint.net.4.0.9.install.zip C:\Users\%username%\Downloads\paint.net.4.0.9.install\paint.net.4.0.9.install.exe /auto /createMsi It creates a folder on your desktop: C:\Users\%username%\Desktop\PaintDotNetMsi PaintDotNet_x64.msi PaintDotNet_x86.msi

In which case, it does sound like the driver, does the HardwareID (gathered in windows device manager) matches the x64 inf file you have imported into the boot.wim? For example in device manager you get: PCI\VEN_8086&DEV_08B1&SUBSYS_C4708086&REV_6B Then you would expect to see this string in the inf file in the driver folder (if you open the .INF in notepad and search for it).

If you want to prove the network driver hasn’t initialised properly, at the prompt cant get IP, instead of clicking ok, leave the message on screen. Press Shift-F10, this will bring up a command prompt window (sometimes you have to alt tab if the cmd.exe window loads behind the prompt). ipconfig, and it will presumably be blank... At the prompt: wpeutil InitializeNetwork This take a few moments, but will then force the driver store to reload and search for a driver for the hardware installed. If after that, ipconfig still shows blank, the correct driver defiantly isn’t in the boot.wim... If it comes up with an IP at this stage, there is a timing issue with the machine getting an IP Address from DHCP… that could be something else. From what you have set it most probably is driver related... Note for network drivers, you not only have to add them to WDS Drivers, but you also have to manually then add them to the boot image (right click, add driver on the boot.wim under Boot Images after adding to Drivers) - this is an additional step just for network/sata drivers. I would recommend you take a backup of your boot.wim by right click Export before adding boot drivers, as you can get conflicts. If it is driver related, and the above hasn’t helped, to diagnose further, when you have the driver installed and working in windows, if you go to Device Manager, right click the installed adaptor, properties, details and select Hardware IDs take down the top ID, and then search the content of your driver .inf file you have imported to make sure the ID matches - if it does not match, the driver is not correct for the hardware. Also note you need the x86 driver in the boot.wim (if your boot.wim is x86), if you are using the x86 boot.wim to install an x64 install image. The boot/format/filecopy part is x86 until after the first boot. If your boot.wim is x64 naturally it’s only the x64 driver you will need to add to the boot image. Hope this helps, Greg

Burconix Ltd began its journey in May 2008, led by two highly experienced and motivated co-owners. Our aim was to provide high quality, cost effective ICT solutions for schools. Over the years we have been involved with many network migrations, ranging in size, scope and complexity, delivering projects within budget and on time. As passive users of the forums for many years, we have decided to become active contributors. Over the coming months we will start helping others where we can. For those unfamiliar with us, we have an in-house development team, who write our Network Management Tools. These tools are designed to make managing your network a breeze, and are used on many sites from small primary schools through to large colleges. All sales enquiries for engineering, support and software, are handled by our actual experienced engineers, so you get first-hand information from the people who install and maintain school ICT systems. Please contact us, either by private message, telephone 0115 753 1005, or email [email protected] should you wish to discuss your school’s requirements.