Logs off when Shut Down is pressed

[jamesbrown]

Hi,

 

We have recently upgraded the school to use Windows 7 Enterprise. On some computers around the school when the "shut down" button is pressed either in the start-menu or on the CTRL+ALT+Delete menu, Windows logs off.

 

This is happening on random machines, desktops and laptops.

 

We can't find anything in Group Policy that could be doing this / or in control panel on the computer. Also there is no additional software installed that could be changing this.

 

Can anyone tell me why this is happening or a way to fix it?

 

Cheers

James.

[ihaveaproblem]

Same problem here. Not sure why it happens and to be honest i've not looked into it much because of bigger problems.

I'm in the proccess of creating a fresh set of group policys because all the currents ones were made with server 2003 and designed for XP.

This should fix it is it is something in GP

[rich_tech]

This is controllable via GPO on the computer.

 

It rests in the Computer Configuration Policies

 

System/Power Management/ - you might have to dig around in there a bit, it is in there though.

 

Would recommend this one - http://blogs.technet.com/b/askds/archive/2008/03/19/managing-power-with-group-policy-part-3-of-3.aspx

 

http://social.technet.microsoft.com/Forums/en-SG/winserverGP/thread/551f512e-733c-44c0-915c-7c3f1543fb34

 

Group Policy Settings for Start Menu and Taskbar - More information on it all.

 

Richard

Edited September 13, 2011 by rich_tech

[ihaveaproblem]

Are you reffering to this group policy?

Change Start Menu power button

 

In my case this policy is set as 'Shutdown' to display on the start menu and it still sometimes logs off like jamesbrown mentioned instead of shutting down.

[rich_tech]

hello,

 

I am referring to the actual setting of the action on the buttons as a default, you can do this within -

 

System\Power Management\Button Settings

 

Its in the computer configuration part of the GPOs iirc, as I am obviously not at my works machine at the moment and I recently set up power plans and settings for our site.

 

We have it also so kids cannot shutdown the machines also, this is set in this guide here -

 

Prevent from users to shut down their computers via Group policy - Petri.co.il forums by Daniel Petri

Edited September 13, 2011 by rich_tech
shutdown not logoff in a sentence

[jamesbrown]

Is there any way that the setting can be changed through Group Policy on the server to save going around each computer?

 

Cheers

[ihaveaproblem]

hello,

 

I am referring to the actual setting of the action on the buttons as a default, you can do this within -

 

System\Power Management\Button Settings

 

Its in the computer configuration part of the GPOs iirc, as I am obviously not at my works machine at the moment and I recently set up power plans and settings for our site.

 

We have it also so kids cannot shutdown the machines also, this is set in this guide here -

 

Prevent from users to shut down their computers via Group policy - Petri.co.il forums by Daniel Petri

 

Those group policy options only control stuff like,

If close lid = shutdown, sleep etc.

If press power button = shutdown, sleep etc.

 

In my case (and in jamesbrown's case I thought) we are pressing the shutdown button in the start-menu and instead of shutting down, it logs you off

I’ve not seen a policy that does this (And why would there be since there is a log off button to log you off^^)

I’ve still got this problem and still not found a fix

[jamesbrown]

That is the problem I'm having ihaveaproblem, Same as you I still have not found a fix. If I find a fix I will post it one here.

[glennda]

just out of interest - at any point have you applied the policy which changes the shutdown to log off? if so have you set it as not configured now?

 

if so try setting it to disabled rather then enabled as gpo settings can linger around a bit.

[ihaveaproblem]

just out of interest - at any point have you applied the policy which changes the shutdown to log off? if so have you set it as not configured now?

 

if so try setting it to disabled rather then enabled as gpo settings can linger around a bit.

 

Where is this policy? That’s exactly what is happening ( sometimes it does the same if I click restart ) instead of shutting down/restarting the machine it logs off and presents you with the ctrl -alt - del login screen.

Can’t seem to find this policy you mention that changes the shutdown button in the start-menu to log you off instead.

[glennda]

its here

 

User Configuration\Administrative Templates\Start Menu and Taskbar

 

Group Policy Settings for Start Menu and Taskbar

[ihaveaproblem]

Oh that.

Hmm well it's set as not configured, but it may have been set on the old gpo's before I recreated them. I'll try setting it to disabled and see how it goes.

Would this effect the restart button as well?

[glennda]

I've just been informed this is happening here!

 

Nobody got anywhere?

[ihaveaproblem]

I've just been informed this is happening here!

 

Nobody got anywhere?

 

Still looking into it here. Struggling to find the time to investigate it fully at the moment. All gpo's seem correct and shouldn’t be causing this. I've noticed recently it seems to be doing it more often when i press 'restart'

Maybe a MS update caused this?

[glennda]

probly is an ms update!

[ihaveaproblem]

Its Microsoft’s new way of NOT saving the environment (Or our sanity)

[FN-GM]

Does anyone have a confirmed way to resolve this please?

[PICNIC]

Bump

 

Same problem here...

[JJonas]

anyone running Securus?

[PICNIC]

Yes we are, saw that mentioned in another thread about this issue, will have to contact them I think.

[JJonas]

Glad about that, couldnt remember if I had read it somewhere or just drempt about it.

[jamesbrown]

We use securus too... Could you post on here the solution (if securus give you one). Cheers

[PICNIC]

According to this thread http://www.edugeek.net/forums/windows-7/70059-windows-7-logging-off-when-shut-down-pressed.html Upgrading the Securus client to Version 7.00.25 fixes the issue. I have emailed Securus support and will let you know if thats the case when they reply.

[FN-GM]

The updated client i got works better but still isnt right. I have a case open and they are working on it.

[PICNIC]

They are making us a custom client, we will see how that does.