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Posted

Hello there,

 

I have an HP EliteDesk 800G1 USDT with an i5-4570S2 2.90GHz processor and 16gb of ram - more than enough you would expect. I don't think it is more than a year old.

 

I am finding on boot up in particular, it is slow. Explorer often crashes when you open it.

Obvious things like defrag, start up items, chkdsk have been checked or performed.

 

What I am noticing is that Taskman is always showing the disk at 100% which seems rather high.

Disk activity does die down after 5 or so minutes to around 22%.

 

diskactivity.png

 

Does anyone know what I should do next?

These are ultra slim machines and as such run a laptop sized hdd. Could this be the root of the issue?

Posted

Probably not the cause but I'd also check the network adapter if its an I217, check the version of the driver (might be fixed in win10 driver) . We had around 30 elitedesk 800g1 SFF (windows 7) and made a significant impact of our network with ipv6 traffic in sleep state. (tens of thousands of packets / second), updated network driver and that shut them up.

 

Another thing to check is to run resmon you might be able to drill down to the process causing the usage. check windows update

  • Thanks 1
Posted
Thank you both for your posts, I have tried both of the suggestions you had (there was an update for the NIC). I will monitor it over the next few days and see how it goes.
Posted
Also double check the chipset drivers are installed as I had this on a machine the other day where using the built in drivers caused the machine to have awful disk access times
Posted

Did you update the BIOS? A quick search for that model on HP's support site shows a BIOS update from August 11th. The top enhancement is listed as "added support for Windows 10".

 

Also, was this an in-place upgrade or a clean install of the OS?

Posted
I've seen a number of machines experience similar symptoms as the OP - all of them were upgrades rather than clean installs. I haven't tried the sfc /scannow thing though so will try that on the next one I come across. All of the clean installs I've seen are fast as anything
Posted

Shameless self plug

 

I now do this as standard on all machines that don't have a SSD as a hard drive, otherwise everytime Windows wants to use your hard drive for updates or similar, it slows to an absolute crawl... If you don't want to read the story behind it, try the following:

 

 

Right click the bottom left hand corner of your screen, this should open a drop down menu, choose Device Manager.

From Device manager, expand Disk drives.

Right click your disk drive, and open properties.

Choose the Policies Tab.

Tick the tick box next to "Turn off Windows write cache buffer flushing on this device."

Click OK.

Posted
I've seen a number of machines experience similar symptoms as the OP - all of them were upgrades rather than clean installs. I haven't tried the sfc /scannow thing though so will try that on the next one I come across. All of the clean installs I've seen are fast as anything

 

By clean install are you talking about inserting a W10 USB and formatting the disk, as opposed to upgrading from 8.1 to 10 and then going to Settings>Update &Security>Recovery and performing a fresh install?

  • 2 weeks later...
Posted
Any other suggestions on this? I have tried all of the above but still nothing. I even started to get this after the sfc /scannow "The Group Policy Client Service Failed The Sign-in. The Universal Unique Identifier (UUID) Type Is Not Supported". It's a home laptop too.
Posted

If this was a aptop that had upgraded to W10 I would cut my losses and go with @themightymrp suggestion of a complete fresh W10 install.

Oh! There is an Intel Driver Update utility available in the Windows store. See of that comes up with any missing or old drivers. I know HP may have some, but I have found this useful on a couple of machines I've looked at.

Posted
I think I have found the issue with this specific laptop. I have disabled two start-up items. One is "Toshiba Places Icon Utility" and the other "Sony PC companion". Both were listed has High on the start-up impact list.
  • 2 weeks later...
Posted

Not yet, there has been quite a major Windows 10 update which I am hoping may resolve the issue, however now the computer refuses to download updates.

It is getting to the stage where it may be more time effective to just wipe it.

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