Cant seem to upgrade to v8.7

[Simcfc73]

Hi,

 

I am trying to upgrade to the latest version but keep hitting a brick wall and messing up my HAP. Am I supposed to just copy over the top of my existing HAP install with the upgrader package?

 

When I did this, I made sure the permissions were correct (and I have done the permissions bit in the registry) but I am getting hangs when I log on. IE doesn't bring up the logon page and FF and Chrome get to the page but hangs for ever.

 

In the event log I can see 2 errors. Can anyone help, I want to start trying out the homework bit.

 

Event code: 3005

Event message: An unhandled exception has occurred.

Event time: 23/01/2013 21:52:39

Event time (UTC): 23/01/2013 21:52:39

Event ID: 8876449042e547dfa7b375e0ec370ee8

Event sequence: 93

Event occurrence: 1

Event detail code: 0

Application information:

Application domain: /LM/W3SVC/1/ROOT/HAP-1-130034511254609447

Trust level: Full

Application Virtual Path: /HAP

Application Path: C:\inetpub\wwwroot\HAP\

Machine name: KRUSTY

Process information:

Process ID: 2248

Process name: w3wp.exe

Account name: IIS APPPOOL\HAP

Exception information:

Exception type: ArgumentNullException

Exception message: Value cannot be null.

Parameter name: source

at System.Linq.Enumerable.Count[TSource](IEnumerable`1 source, Func`2 predicate)

at HAP.Web.Login.login_Click(Object sender, EventArgs e)

at System.Web.UI.WebControls.LinkButton.RaisePostBackEvent(String eventArgument)

at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Request information:

Request URL: https://krusty.****:443/HAP/login.aspx?ReturnUrl=/HAP

Request path: /HAP/login.aspx

User host address: ***

User:

Is authenticated: False

Authentication Type:

Thread account name: IIS APPPOOL\HAP

Thread information:

Thread ID: 23

Thread account name: IIS APPPOOL\HAP

Is impersonating: False

Stack trace: at System.Linq.Enumerable.Count[TSource](IEnumerable`1 source, Func`2 predicate)

at HAP.Web.Login.login_Click(Object sender, EventArgs e)

at System.Web.UI.WebControls.LinkButton.RaisePostBackEvent(String eventArgument)

at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

 

An error occurred in Home Access Plus+

Page: /HAP/login.aspx?ReturnUrl=%2fHAP

Message

Exception of type 'System.Web.HttpUnhandledException' was thrown.

Source

System.Web

Target site

Boolean HandleError(System.Exception)

Stack trace

at System.Web.UI.Page.HandleError(Exception e)

at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

at System.Web.UI.Page.ProcessRequest()

at System.Web.UI.Page.ProcessRequest(HtpContext context)

at ASP.login_aspx.ProcessRequest(HttpContext context) in c:\Windows\Microsoft.NET\Framework64\v4.0.30319\Temporary ASP.NET Files\hap\55cd546f\70e6ba5a\App_Web_424d1lgy.3.cs:line 0

at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()

at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

ToString()

System.Web.HttpUnhandledException (0x80004005): Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> System.ArgumentNullException: Value cannot be null.

 

Parameter name: source

at System.Linq.Enumerable.Count[TSource](IEnumerable`1 source, Func`2 predicate)

at HAP.Web.Login.login_Click(Object sender, EventArgs e)

at System.Web.UI.WebControls.LinkButton.RaisePostBackEvent(String eventArgument)

at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

at System.Web.UI.Page.HandleError(Exception e)

at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

at System.Web.UI.Page.ProcessRequest()

at System.Web.UI.Page.ProcessRequest(HttpContext context)

at ASP.login_aspx.ProcessRequest(HttpContext context) in c:\indows\Microsoft.NET\Framework64\v4.0.30319\Temporary ASP.NET Files\hap\55cd546f\70e6ba5a\App_Web_424d1lgy.3.cs:line 0

at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()

at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

[nickbro]

Try restarting the server. You can try replacing the bin folder with that from the main release as well to double check the dlls are all updated

[Simcfc73]

Done this, and been through the restry and removed the event log settings relating to HAP but it hates me. I even removed the old HAP and tried installing a new one but it never gets past the setup screen.. as soon as I get to logging into Hap it just hangs.

 

Now I have gone back to the old version that worked and thats messed up now.

 

Index and count must refer to a location within the string.

Parameter

name: count

[Simcfc73]

Back working after getting rid of the end semi colon on one of the filter tags. Edited January 24, 2013 by Simcfc73