Printing causing loss of hair...

[Edu-IT]

Got a few Windows 7 machines where ordinary users are unable to print multiple copies of a document. If, however, I login as an admin user then there are no problems.

 

Any ideas what is causing this? I'm about ready to launch said Samsung printers!

[FN-GM]

Usually drivers. Had a HP one a while back do it.

[Edu-IT]

Tried drivers. They say they're Windows 7 but I am doubting that. Trouble is I don't know where to go next!

[dhicks]

Tried drivers.

 

Which drivers? There's probably universal and device-specific available - whichever one you're using, try the other one, see if there's any difference.

[Edu-IT]

Samsung CLP-620. Tried both types, universal and device specific, and both have same issue.

[tigerstar]

Have a look in the driver options and see if it has a "mopier" (no, that's not a typo) option enabled. I've had this happen a number of times, mostly with HP printers - it's intended for printers that have hard disks installed - and turning off mopier mode has always fixed it. Admittedly it was doing it to all users, not just non-admins, but that'd be where I'd start looking.

[difinity]

Samsung struggle to write decent software/drivers. There is another thread on here, same issue different model. We also have similar printing issues with our Samsung printers.

[Oaktech]

They don't work. Period. Launch them.

 

We've got 12 of them on a contract and the drivers don't work with office properly. Samsung are officially denying there is a problem and are blaming our network.

[Edu-IT]

They don't work. Period. Launch them.

 

We've got 12 of them on a contract and the drivers don't work with office properly. Samsung are officially denying there is a problem and are blaming our network.

Not quite that easy. They're on a managed contract for a bit longer yet.

 

Managed to get them working with the generic drivers, and by disabling collate.