embc changing dns to new provider

[Jambo_C]

That's ridiculous, ours has been fine since Tuesday. Although at around 4pm on Tuesday we completely lost everything, internet, email, the lot for about 40 mins. I called KCOM and they said to call Capita. I called Capita and was on hold when it came back on. When the Capita guy returned, before I had chance to tell him it was back, he told me to phone KCOM!

[Divaldo]

Ours did the same, right in the middle of our open evening!! Not impressed.

 

I phoned Capita, who passed me on to KCOM too, whilst on the phone to KCOM it came back, and nobody knew what had happened. Not exactly encouraging.