Cisco Kit Repairs?

[FN-GM]

Hi,

 

Does any of our suppliers on here reapir cisco switches please?

 

Thanks

[Michael]

Personally this is why I prefer HP over Cisco - most products come with lifetime warranties, whereas Cisco products have 2 or 3 year warranties.

 

Unfortunately I don't know of anyone who repairs switches to be honest.

[adhutton]

What is wrong with it?

[FN-GM]

What is wrong with it?

 

Personally not seen it, but it doesnt respond. When you go into the console there is nothing there. Its asif the IOS is missing

[twin--turbo]

This should help recover from an IOS failure

 

Recovering Catalyst Fixed Configuration Switches from a Corrupted or Missing Image - Cisco Systems

 

 

And all fixed config cisco switches come with limited lifetime warranty.

 

Rob

[FN-GM]

Thanks, will give it a try.

[bossman]

@Michael:

 

It's a pity that HP switches don't last that long hehe!

 

Had Cisco for 11 years now and still working well not a hiccup yet I know schools with HP switches that have had 2 or 3 failures in just a couple of years good job they do come with a lifetime warranty

 

If I did change our infrastructure it would be for Juniper not HP.

[Michael]

My experience of HP has been very different. I recently swapped some 10 year old HP2524's at one site. All worked perfectly without a problem and it was just time to upgrade to something more powerful.

 

In all seriousness though, a lifetime warranty is fantastic and gives you confidence in a product. Why leaders like Cisco do not offer it is strange really.

[bossman]

@Michael:

 

I too asked the question, but having used the kit for so long without problems, I feel it has already been answered, its in the build

[sjatkn]

I've just got the primary we support to send their 3650 48 port poe switch off to these folks Lifetime Repairs, Spares & Support - Comtek Network Systems (UK). It looks like it was damaged by a power surge last week which also took out some traffic lights. They claim £280+vat +£15 carriage for a fixed price repair and no charge if not repairable. I'll post back as soon as I know the outcome. Edited October 9, 2012 by sjatkn
Correcting typos.

[FN-GM]

which also took out some traffic lights

 

Bit of an overkil for a school corridor

 

Thanks for link

[twin--turbo]

And all fixed config cisco switches come with limited lifetime warranty.

 

Rob

 

 

Unless it's a Chassis then it's covered, just need to be the original owner and know who supplied it.

 

Rob

[sjatkn]

Bit of an overkil for a school corridor

 

It's a trial one of the new smaller schools the government is looking at building, everyone has to go in single file!