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Posted (edited)

Hey @nickbro

V8.1 installed and looking sweet - nice job!

 

  1. I notice in firebug that i am getting an error on the login.aspx and the homepage. I cant see any impact from it, so it may well be passive.. but here goes anyway:
    TypeError: Modernizr.prefixed is not a function
    ...a + '")' }) + ");return n}")(r, b.frag) } function q(a) { a || (a = b); var c = ...


    modernizer.js (line 4)

  2. Firefox / Chrome and IE9 have stoppeddisplaying the slide-menu icon for me.. Firebug shows several of the "GET" commands seeming to not complete.. i presume something has crashed serverside? (The GET commands which are still "whirring" are /livetiles/me (x2), exchange/unread, appointments and all my server "uptimes"
    A server reboot (or probably even a service restart - though i didnt test that) seems to resolve it, but this has happened twice.
    I do have a lot of icons which may be unusual (load-wise) - I just added 28x printer shortcuts :) - This may only happen if i am logged in as administrator in more than one simultaneous session?
  3. The "© 2012 nb dev" text is overlapping the "Login" button on both IOS Safari and a resized ie9 window
  4. Having a large number of icons results in a "scroll bar" on the slide-menu. As the slide-menu is fixed width, this scroll-bar obscures icons down the right hand side
  5. As hinted at in a different thread, icons in "Details" view in Chrome have smaller icons that they should (Firefox and ie9 look normal)
  6. The "Helpdesk" livetile shows my outstanding list of jobs on a staff login....

 

That's it for now :)

 

I might make this live in a bit.. it certainly seems up-to-scratch on my test system!

 

Thanks again,

Matt

Edited by mattgrimley
Added an item
Posted
Hey @nickbro

V8.1 installed and looking sweet - nice job!

 

  1. I notice in firebug that i am getting an error on the login.aspx and the homepage. I cant see any impact from it, so it may well be passive.. but here goes anyway:
    TypeError: Modernizr.prefixed is not a function
    ...a + '")' }) + ");return n}")(r, b.frag) } function q(a) { a || (a = b); var c = ...


    modernizer.js (line 4)

  2. Firefox / Chrome and IE9 have stoppeddisplaying the slide-menu icon for me.. Firebug shows several of the "GET" commands seeming to not complete.. i presume something has crashed serverside? (The GET commands which are still "whirring" are /livetiles/me (x2), exchange/unread, appointments and all my server "uptimes"
    A server reboot (or probably even a service restart - though i didnt test that) seems to resolve it, but this has happened twice.
    I do have a lot of icons which may be unusual (load-wise) - I just added 28x printer shortcuts :) - This may only happen if i am logged in as administrator in more than one simultaneous session?
  3. The "© 2012 nb dev" text is overlapping the "Login" button on both IOS Safari and a resized ie9 window
  4. Having a large number of icons results in a "scroll bar" on the slide-menu. As the slide-menu is fixed width, this scroll-bar obscures icons down the right hand side
  5. As hinted at in a different thread, icons in "Details" view in Chrome have smaller icons that they should (Firefox and ie9 look normal)
  6. The "Helpdesk" livetile shows my outstanding list of jobs on a staff login....

 

That's it for now :)

 

I might make this live in a bit.. it certainly seems up-to-scratch on my test system!

 

Thanks again,

Matt

 

 

  1. You can ignore the modernizr error
  2. That's odd, I can't replicate that error with my installs
  3. I'll add some CSS to hopefully fix that
  4. I'll add some css to fix that
  5. I'll see what I can do on that one
  6. I'll fix that

  • Thanks 1
Posted (edited)

Ignore <2> for now - it has happened a couple of times and i think it might be load related.. but i wanted to write it down while it was in my head.. I'll troubleshoot more in due course. I have however changed the timeout on my server uptimes to be 1 minute - this might have quite a big impact.. we'll see :)

 

The other stuff sounds fab :)

 

I do however have one more error to add to the list:

 

7. the email generated for a ticket "update" has markup displayed.. but ONLY the update emails. The original email may say "It had been repatched", but the update will display "It+had+been+repatched"..

 

I can't see where that is coming from, but i assume its something in the newusernote.htm?

 

Also, i just noticed that the Ticket Updates now contain the entire history! :) Fab - that's really really nice! Thanks!!

 

Cheers,

Matt

Edited by mattgrimley
added a line
Posted

Hope I'm ok to tag on to this?

If I as an admin book a room that works but when i try to delete the booking I get an error "Method not Allowed"

 

I have noticed that when i go to remove the booking the message seems slightly wrong like this...

 

"Are you sure you want to remove

Year7 english in/with U40 during P 3"

Posted

That's odd as it supports allowing the client scripts to set that. Do you have an ISA server infront of it?

 

Is anything getting logged in the event viewer on the server

Posted

Hi @nickbro

 

Sorry to repeat this, but the thread got a little hijacked immediately after i posted this, so im not sure if you saw it.. It's playing a bit of havock with getting people to respond to questions :(

 

7. the email generated for a ticket "update" has markup displayed.. but ONLY the update emails. The original email may say "It had been repatched", but the update will display "It+had+been+repatched"..

I can't see where that is coming from, but i assume its something in the newusernote.htm?

 

Also, i just noticed that the Ticket Updates now contain the entire history! :) Fab - that's really really nice! Thanks!!

 

Cheers,

Matt

Posted
Hi @nickbro

 

Sorry to repeat this, but the thread got a little hijacked immediately after i posted this, so im not sure if you saw it.. It's playing a bit of havock with getting people to respond to questions :(

 

 

 

Cheers,

Matt

 

Who updates? Admin or Other User?

Posted

Thanks for this Nick, i'll need to look into it tomorrow as Virgin are mucking around with my internet something rotten!

For clarity, the times i've seen it happen is when I (admin) update a ticket - the email it sends to the end user shows up like that.

 

Thanks again :) Will let you know!

Posted

Evening @nickbro

 

Just got the logon tracker working after a few false starts.. However, am i supposed to be seeing a chart at the top of the screen?

 

Firebug reports:

TypeError: $.jqplot is undefined
{Break On This Error)	
axes:{yaxis: { min: 0 }, xaxis:{ renderer:$.jqplot.DateAxisRenderer}},
WebLogs.aspx (line 73)

 

Have a good weekend :)

Posted

Oki Cokie...

 

Another minor issue related to helpdesk "updates" :)

 

8> When updating a ticket, although the previously set "Subject" is loaded into the "Update Ticket" pop-up, Priority and "Make Aware" settings are not.. So when you save your update, priority is always re-set to normal - and whoever was included in the "Make Aware" originally, is omitted from the updates.

 

And as an update to issue number (2), i've not had a recurrence - i think it may have been related to simultaneous admin sessions, LOADS of icons (including updates for 12 servers) and the short update interval.. Either way, i've not seen that problem again since i reported it :)

 

Cheers,

Matt

Posted
Hope I'm ok to tag on to this?

If I as an admin book a room that works but when i try to delete the booking I get an error "Method not Allowed"

 

I have noticed that when i go to remove the booking the message seems slightly wrong like this...

 

"Are you sure you want to remove

Year7 english in/with U40 during P 3"

 

Hi Nick,

 

I've just installed 8.1 on our new servers 2008 R2 IIS7

 

I was getting exactly the same error as reggiep and also on helpdesk tickets trying to update or close them.

 

We seem to have solved the problem by removing the webdav module from IIS.

 

Simon

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