joe_wakeman Posted August 27, 2012 Posted August 27, 2012 (edited) Great program, been using it for over a year, just moving to v8 and having a couple issues. (build 8.0.827.1800) I started from scratch with files, complete with re-doing the setup. Having a couple problems: When I'm at the Sign In screen, it refreshes every second. I have to tell the browser to stop, and 3/4 of the time I get a white page - but occasionally it will stop on the content and I can log in When I log in, it lets me log in as a user, but tells me "invalid username and password" When logged in and trying to get to a network drive, it tells me "The network path was not found" repeatedly, and showing no content for the drive I can provide logs, etc. Just tell me where I need to look! Edited August 27, 2012 by joe_wakeman
Zebadee Posted August 27, 2012 Posted August 27, 2012 +1 with the refreshing thing. I haven't been able to get past this and get to a point where I can log in so can't comment on the other issues in the above post.
nickbro Posted August 27, 2012 Posted August 27, 2012 Well this is very odd, none of these errors came up in the alpha testing.
Zebadee Posted August 27, 2012 Posted August 27, 2012 Hi Nick, Just to check that I've done it right.... On codeplex it said: To upgrade from a previous version, delete everything but your AppData folder, extract all but the AppData folder and run your HAP+ install I took this to mean that after deleting and extracting everything from the zip except the AppData folder, i just navigate to the web address as normal. Or does 'run your HAP+ install' mean something else?
nickbro Posted August 27, 2012 Posted August 27, 2012 Well this is very odd, none of these errors came up in the alpha testing. Can you try renaming your hapconfig.xml to hapconfig_old.xml and letting HAP recreate the config file. How did you upgrade your install? By deleting all files except the App_Data folder and extracting the ZIP?
nickbro Posted August 27, 2012 Posted August 27, 2012 navigating to /hap/ should be all that's needed
nickbro Posted August 27, 2012 Posted August 27, 2012 Can you provide me with a link to your HAP+ logon page, I'll have a look see what I can see, explaining how to diag a constant redirect isn't easy. It sounds like some resource isn't accessible, since hitting ESC can render the page. If you are able, use Firebug in under the NET tab to see what is causing it. Make sure you go to the setup.aspx page when you've got it working to reset the web.config settings.
dezt Posted August 28, 2012 Posted August 28, 2012 Hi Nick, i'm getting the same refresh issues. I've managed to get a screenshot of an error that was coming up in firebug, I don't know if this will help or not. My url is https://extranet.norden.lancs.sch.uk/hap
dezt Posted August 28, 2012 Posted August 28, 2012 @nickbro i've had to revert to v7 so staff can use HAP+ until 8 is working. Hope my screenshot helped.
Zebadee Posted August 28, 2012 Posted August 28, 2012 (edited) Hi Nick, here is a screenshot of my refresh issue. Our site link is https://folders.kingswood-pri.northants.sch.uk/HAP Edited August 28, 2012 by Zebadee
nickbro Posted August 28, 2012 Posted August 28, 2012 The modernizer issue can be ignored. It's odd it's trying to interface with the live tiles interface on the logon screen, which it should not be doing
nickbro Posted August 28, 2012 Posted August 28, 2012 Ok, I've updated the release to v8.0828.1800. The files you need are: ~/bin/hap.web.dll ~/bin/hap.web.configuration.dll ~/scripts/hap.web.js ~/default.aspx ~/login.aspx
joe_wakeman Posted August 28, 2012 Author Posted August 28, 2012 Nick, performed the update, and that takes care of my refresh issues. I get logged in, and see tiles for my drives. When I click on any of them I get "The network path was not found". Checking the server event log, the message is below. Log Name: Home Access Plus+ Source: Home Access Plus+ Date: 8/27/2012 2:34:08 PM Event ID: 0 Task Category: None Level: Error Keywords: Classic User: N/A Computer: WC-IFOLDER.webster-city.k12.ia.us Description: An error occurred in Home Access Plus+ Page: mscorlib The network path was not found. System.IO.IOException: The network path was not found. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileSystemEnumerableIterator`1.CommonInit() at System.IO.FileSystemEnumerableIterator`1..ctor(String path, String originalUserPath, String searchPattern, SearchOption searchOption, SearchResultHandler`1 resultHandler) at System.IO.DirectoryInfo.InternalGetDirectories(String searchPattern, SearchOption searchOption) at HAP.MyFiles.API.List(String Drive, String Path) at SyncInvokeList(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet) at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileSystemEnumerableIterator`1.CommonInit() at System.IO.FileSystemEnumerableIterator`1..ctor(String path, String originalUserPath, String searchPattern, SearchOption searchOption, SearchResultHandler`1 resultHandler) at System.IO.DirectoryInfo.InternalGetDirectories(String searchPattern, SearchOption searchOption) at HAP.MyFiles.API.List(String Drive, String Path) at SyncInvokeList(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet) Event Xml: 0 2 0 0x80000000000000 1553 Home Access Plus+ WC-IFOLDER.webster-city.k12.ia.us An error occurred in Home Access Plus+ Page: mscorlib The network path was not found. System.IO.IOException: The network path was not found. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileSystemEnumerableIterator`1.CommonInit() at System.IO.FileSystemEnumerableIterator`1..ctor(String path, String originalUserPath, String searchPattern, SearchOption searchOption, SearchResultHandler`1 resultHandler) at System.IO.DirectoryInfo.InternalGetDirectories(String searchPattern, SearchOption searchOption) at HAP.MyFiles.API.List(String Drive, String Path) at SyncInvokeList(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet) at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileSystemEnumerableIterator`1.CommonInit() at System.IO.FileSystemEnumerableIterator`1..ctor(String path, String originalUserPath, String searchPattern, SearchOption searchOption, SearchResultHandler`1 resultHandler) at System.IO.DirectoryInfo.InternalGetDirectories(String searchPattern, SearchOption searchOption) at HAP.MyFiles.API.List(String Drive, String Path) at SyncInvokeList(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)
Zebadee Posted August 28, 2012 Posted August 28, 2012 Thanks Nick, that fixed the refresh issue. Everything else seems to work fine. I have used my orginial v7.10 hapconfig.xml file which seems to have worked fine. :-)
nickbro Posted August 28, 2012 Posted August 28, 2012 Cool, good to hear. I think it was something to do with the URL formatting, I replaced it with a javascript variable which limits what is loaded at runtime in the client on the login and default pages
nickbro Posted August 28, 2012 Posted August 28, 2012 Nick, performed the update, and that takes care of my refresh issues. I get logged in, and see tiles for my drives. When I click on any of them I get "The network path was not found". Checking the server event log, the message is below. Log Name: Home Access Plus+ Source: Home Access Plus+ Date: 8/27/2012 2:34:08 PM Event ID: 0 Task Category: None Level: Error Keywords: Classic User: N/A Computer: WC-IFOLDER.webster-city.k12.ia.us Description: An error occurred in Home Access Plus+ Page: mscorlib The network path was not found. System.IO.IOException: The network path was not found. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileSystemEnumerableIterator`1.CommonInit() at System.IO.FileSystemEnumerableIterator`1..ctor(String path, String originalUserPath, String searchPattern, SearchOption searchOption, SearchResultHandler`1 resultHandler) at System.IO.DirectoryInfo.InternalGetDirectories(String searchPattern, SearchOption searchOption) at HAP.MyFiles.API.List(String Drive, String Path) at SyncInvokeList(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet) at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileSystemEnumerableIterator`1.CommonInit() at System.IO.FileSystemEnumerableIterator`1..ctor(String path, String originalUserPath, String searchPattern, SearchOption searchOption, SearchResultHandler`1 resultHandler) at System.IO.DirectoryInfo.InternalGetDirectories(String searchPattern, SearchOption searchOption) at HAP.MyFiles.API.List(String Drive, String Path) at SyncInvokeList(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet) Event Xml: 0 2 0 0x80000000000000 1553 Home Access Plus+ WC-IFOLDER.webster-city.k12.ia.us An error occurred in Home Access Plus+ Page: mscorlib The network path was not found. System.IO.IOException: The network path was not found. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileSystemEnumerableIterator`1.CommonInit() at System.IO.FileSystemEnumerableIterator`1..ctor(String path, String originalUserPath, String searchPattern, SearchOption searchOption, SearchResultHandler`1 resultHandler) at System.IO.DirectoryInfo.InternalGetDirectories(String searchPattern, SearchOption searchOption) at HAP.MyFiles.API.List(String Drive, String Path) at SyncInvokeList(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet) at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileSystemEnumerableIterator`1.CommonInit() at System.IO.FileSystemEnumerableIterator`1..ctor(String path, String originalUserPath, String searchPattern, SearchOption searchOption, SearchResultHandler`1 resultHandler) at System.IO.DirectoryInfo.InternalGetDirectories(String searchPattern, SearchOption searchOption) at HAP.MyFiles.API.List(String Drive, String Path) at SyncInvokeList(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet) That's an odd one, it doesn't seem to like the network path. Check your drive mappings directly in the hapconfig.xml file.
Zebadee Posted August 28, 2012 Posted August 28, 2012 (edited) One query you might be able to clear up for me is why the arrow next to the log-in button doesn't render when using IE9 - it works fine on my ipad, and also fine using chrome on the same laptop. Have attached screenshot. Cheers Nick. Edited August 28, 2012 by Zebadee
nickbro Posted August 28, 2012 Posted August 28, 2012 Looks like the font file is missing, or not loading. It should say something in IE's developer console about not being able to load a font file, which may require an iis exception to transmit the file
nickbro Posted August 28, 2012 Posted August 28, 2012 GET /hap/style/icons.eot? HTTP/1.1 Check that url out in IE9, it should be a font file. Also try icons.ttf and icons.woff
nickbro Posted August 28, 2012 Posted August 28, 2012 (edited) Try: If you're using IIS, you'll need to register a MIME type for the .eot extension. In IIS Manager, in the IIS section, open the MIME Types configuration Under "Actions", click "Add..." Enter .otf in the extension box, and font/otf in the MIME type box. Click OK Enter .woff in the extension box, and font/x-woff in the MIME type box. Click OK You'll need to do this for each non-standard extension you use (.ttf is already registered, .woff is not), but that should do it! Seems IE9 uses woff files first, which where as IE8 uses otf and ttf Edited August 28, 2012 by nickbro
nickbro Posted August 28, 2012 Posted August 28, 2012 Ok, it should be set in the web.config file for iis7 users:
joe_wakeman Posted August 28, 2012 Author Posted August 28, 2012 That's an odd one, it doesn't seem to like the network path. Check your drive mappings directly in the hapconfig.xml file. They look okay. Identical to when I had it working on the previous version of HAP.
Zebadee Posted August 28, 2012 Posted August 28, 2012 Added these 3 mime type to the HAP directory within IIS but no arrow displays in IE9 - also done IISReset and cleared browser cache just in case...?
Zebadee Posted August 28, 2012 Posted August 28, 2012 Right, I've found out that if i click on a link to our HAP site (from our website, or from the previous page on this thread for example), the login page displays with the arrow, but if i click the link from my IE favourites, or type it in manually then the arror doesn't show. Any ideas Nick?
nickbro Posted August 28, 2012 Posted August 28, 2012 Very odd sounds like a caching issue, most bizar
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