[sims] SLG Issue

[richbrowncardiff]

Hi All,

 

Anyone know much about SLG ? I can logon but cant access any info. I have attached a screen shot but if its not viewable i am given "sorry the requested information is not available"

 

I have been onto our server and all the services are running. Looks like it could be a routing issue?

 

Thanks in advance

[dobsonl]

Once thing to check is that if your SLG setup is hosted by Capita is that the OpenVPN client has a connection to capita's servers.

[rh91uk]

Have you ensured your App-pools are running and restarted?

 

Assuming your self hosted try this for error checking and post the result

On the SharePoint machine go to

 

C:\Inetpub\wwwroot\wss\VirtualDirectories\80\resources

 

Right click on the SLG.ExceptionHandling.config file and select Open With | Notepad

 

edit the line that reads

 

 

so that it looks like this

 

 

Where slg\testslg is the domain\username that you were using when the error occurred

 

Save the changes to this file and then re-load the webpart on which the error occurred

 

You should now see the FULL error message

 

Also sorry to ask the obvious but the user your accessing with does have SIMS permissions yeah?