Why won't Win7 see the hard disk?

[Stuart_C]

Hi all.

 

I've got a random problem with a PC that's totally baffled me.

 

The PC has a RC-410-M2 v2.1 motherboard. And has SATA disks connected. Some googling and I find it's made by a company called ECS. This is when I hit the first issues in that on there website they have a version 1 and a version 3 but nothing relating to 2.1. Moving on for the minute.

 

The PC was working fine with windows XP. When I've come to Win7 the machine setup, either direct from the DVD or from WDS/MDT can't see the hard disk. I've been through the BIOS and can't see anything that would stop this. After a number of failed attempts (including trying differenet disks) I decided to improvise. I put the hard disk in an entirely different machine imaged it fine then put it back in the original box. The PC will get half way through showing the Windows Logo that appears during the boot then it crashes.

 

Neither the V1 or V3 drivers contain anything like an additional mass storage driver which Win7 may be missing. And I didn't want to update the BIOS with any of the updates as they were for different revision boards.

 

So now I'm stuck. Any suggestions?

[mdench]

In your bios what mode is your sata controller in? You might have to change it to AHCI from IDE

[jonnykewell1]

yeah sounds like what mdench has said.

[mac_shinobi]

Update the BIOS - read the read me to see if there are any fixes in relation to LBA or anything that may help , assuming you can find or get any bios updates ?

 

Also see if you can include the SATA / Chipset drivers into the windows 7 image just to make sure it has them included ?

[SYNACK]

Look at the hardware under Windows XP or via something like Everest to find out the device name/ID of the storage controller. I'd leave it on AHCI if you can so that you can actually use the speed benifits your hardware has had for a while like NCQ and a faster buss which can make it way quicker.

[Stuart_C]

Cheers for the respones. In the end I gave up and stuck an IDE drive in and it worked fine.

 

To answer some of the posts, I can't remember exactly what I did with the IDE mode but I had either changed it or the option didn't exist in the BIOS. Additionally I couldn't find the BIOS for that version motherboard. There possibly could have tried the chipset drivers but there certainly weren't any Mass srotage drivers but I would need to have loaded them into the setup (either standard (from the CD) or my PXE boot image) as the setup couldn't see the hard disk let alone Windows itself.

[falconeti]

Hi all.

 

I've got a random problem with a PC that's totally baffled me.

 

The PC has a RC-410-M2 v2.1 motherboard. And has SATA disks connected. Some googling and I find it's made by a company called ECS. This is when I hit the first issues in that on there website they have a version 1 and a version 3 but nothing relating to 2.1. Moving on for the minute.

 

The PC was working fine with windows XP. When I've come to Win7 the machine setup, either direct from the DVD or from WDS/MDT can't see the hard disk. I've been through the BIOS and can't see anything that would stop this. After a number of failed attempts (including trying differenet disks) I decided to improvise. I put the hard disk in an entirely different machine imaged it fine then put it back in the original box. The PC will get half way through showing the Windows Logo that appears during the boot then it crashes.

 

Neither the V1 or V3 drivers contain anything like an additional mass storage driver which Win7 may be missing. And I didn't want to update the BIOS with any of the updates as they were for different revision boards.

 

So now I'm stuck. Any suggestions?

 

You might have the driver missing that's why it's not getting detected . Right Click on 'My Computer, select Manage and from 'Device Manager', right-click on the device and select 'Update driver'.