slambert Posted July 3, 2012 Posted July 3, 2012 We have recently installed MoviePlus5 in two classrooms on our school network. The codecs have recently been unlocked and appear as 'unlocked' in codec manager (when logged on as either a student or member of staff). However, students cannot import mp4 files - it states the correct codec is not present. When imported under a staff logon, all works well. The instructions regarding registry files has been followed and checked by Serif, but still no joy. I thought it could be a permissions problem and granted relevant permissions to the program folder, but still not working. Can anyone help?
TSEARS Posted July 11, 2016 Posted July 11, 2016 I have this issue at the moment - did you ever solve it?
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