Ricoh MP c5000

[e4e]

I am posting this in here as I am not sure where else to post it. we are running Windows server 2008 r2 domain with windows 7 enterprise clients. We have just had the Ricoh MP c5000 photocopier installed and networked to the server. All users are able to print to the photocopier in colour and b&w from any microsoft package. But when they come to use adobe acrobat 10 (all updates are on), and print from here the printers are not listed under the printer list. Any one come across this or any suggestions?!