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Posted (edited)

Hi,

 

I'm currently trying to get Dragon to work on a CC4 Windows 7 PC.

 

The user of the PC is a privileged user and installed the software without any problems.

 

However shortly after loading Dragon the user gets an APPCRASH:

 

Event ID: 1000

Task Category: (100)

 

Faulting application name: natspeak.exe, version: 11.50.100.39, time stamp: 0x4dea31e2

Faulting module name: KERNELBASE.dll, version: 6.1.7600.16850, time stamp: 0x4e21132b

Exception code: 0xe06d7363

Fault offset: 0x00009673

Faulting process id: 0xb18

Faulting application start time: 0x01cd3376dbd6f380

Faulting application path: C:\Program Files\Nuance\NaturallySpeaking11\Program\natspeak.exe

Faulting module path: C:\Windows\system32\KERNELBASE.dll

Report Id: 35f62a86-9f6a-11e1-bc34-0001807a3843

 

Anyone seen this before and know how to fix it?

 

Regards,

 

theTechie

Edited by theTechie
  • 2 years later...
Posted
I have a school that recently bought a site license for this and have advised they use a standalone laptop for time being until I can workout how/if this will package up. It seems to install stuff everywhere and creates profiles for every user that uses it. Not got very for with it so could also do with some advice.
  • 1 year later...

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