Outlook asking for authentication all the time

[mcloum1]

Hi all,

 

Im going crazy with this issue i've got.

 

Outlook is constantly asking for my users to authenticate. I have done the usual google searches and checked all the things they suggest but to be honest i dont full understand certificates and autodiscover etc.

 

If anyone could hold my hand and talk me through what to check i can post results back and you can tell me if it looks correct etc

[cpjitservices]

have you checked "Remember password" ?

[mcloum1]

Yes it makes no difference, it shouldnt be asking for a password anyways as the exchange server is an internal one.

[Blue_Cookeh]

EDIT: Never mind! Didn't see your post about using an internal Exchange box. Edited April 30, 2012 by Blue_Cookeh

[glennda]

go into control panel - credential manager - might be that the user has changed password and windows is caching the old one - happened to me before.

[mcloum1]

Nope its not that, shes had her PC re-imaged and it did it on her old PC.