Printing problems in SIMS Attendance

[sidewinder]

One of the SIMS ladies has just got a second paper tray for her HP 1320 printer, and it works fine in every other application, including SIMS itself

 

But in Attendance. no matter what paper tray she sets to print to, it just ignores it and prints to the other one

 

Im not looking for a specific fix so much, more just information on how to get attendance to print how you want, as Ive seen various other problems where it ignores print settings as well