printing issues

[cookie_monsta]

Hi again...

 

More printer related issues this time...

 

Randomly....printing suddenly stops on our network.

 

I can look at the queues for the various printers, new items can get added but items do not fall off if delete is selected.

 

We have a selection of HP3505 (x86 and x64 universal drivers (PCL6) installed used by x86 XP clients) and a HP2055 (x64 universal driver (PCL6 v5.2) only as only Win 7 x64 clients access this).

 

On the server I have often restarted RPC and the print spooler, but more often than not I get a time out error 1585 (or something similar)

 

I have looked at event viewer on the server but cannot see any irregular errors or any other clues.

 

This has been happening for some time and is now getting frustrating.

 

Does anyone have any idea what could be causing this problem?

 

Many thanks in advance

 

Cookie

[Davit2005]

I'd have a look at any printer drivers recently installed or and print/photocopier type software installed. We had some Canon piece of software at a previous employment for the photocopiers that used to kill ours.

[cookie_monsta]

ahh yes i forgot to mention that there is a konica minola photocopier on the network but is very very rarely used to print to from a computer.

 

and only 6 people have access to print to it.

 

any other suggestions?

[Andie]

There are other folks having spooler stop issues with Win 7 and Server 2008:

 

http://www.edugeek.net/forums/windows-7/88471-local-computer-printer-spooler-service-crash.html

 

May help...

[cookie_monsta]

There are other folks having spooler stop issues with Win 7 and Server 2008:

 

http://www.edugeek.net/forums/windows-7/88471-local-computer-printer-spooler-service-crash.html

 

May help...

 

thanks for the pointer Andie...

 

i only have 5 win 7 clients, 1 vista business (not my choice) and the other 150+ are 32bit XP clients.........