Chrisn Posted May 15, 2007 Posted May 15, 2007 Does anybody have the problem in successmaker, where the majority of students logging in get as far as requesting a course and the program then just sits and waits and goes nowhere. If Admin logs onto the machine and then goes into SM as a student, the problem doesn't occur. Any ideas as to what permissions etc. we may be missing :?
sqdge Posted May 16, 2007 Posted May 16, 2007 Is your successmaker running as part of the whole school network, or on a seperate system? Ours is on a seperate system, and will occasionally have problems if it loses connection to the 'server' and thus can't find the child's records.
Butuz Posted May 16, 2007 Posted May 16, 2007 Ours is running as part of the network and we do not have these problems you mention. Have you contacted RM about it? Andrew
Chrisn Posted May 16, 2007 Author Posted May 16, 2007 In answer to 'sqdge', it is part of the whole school network. It answer to Andrew, RM won't talk to us as we don't have a service contract. The price of their service contract would buy alternative software(if we knew of any). Whether there is a problem with the particular room we are using and there is a certain external piece of software that needs to be added to these machines that we don't know about? Chris
clareq Posted May 16, 2007 Posted May 16, 2007 Have you always had this problem, or is it recent? If it's recent, what's changed? Anything in the event log on the server or the machine?
tosca925 Posted May 16, 2007 Posted May 16, 2007 Its to do with the permisons on the c:drive. I guess the kids have no write access to the c:drive at all? You need to vreat a couple of GPO exceptions to allow the kids to write to certain folders of the "c:drive The GPO settings are set a Computer Configuration>Windows Settings>Security Settings>File System I am not sure if this is a correct way to do as we are a none RM network as well but it got it working four us and you described the problem as exactly as we had it. We have domain/everyone modify to the folllowing folders. %systemdrive%/history %systemdrive%/localcai %systemdrive%/resultsmanager %systemdrive%/student %systemdrive%/teacher
Chrisn Posted May 16, 2007 Author Posted May 16, 2007 Thanks all. I've checked the permissions for the specific c: drive folders' permissions and they all appear OK. I'm very confused!
tosca925 Posted May 16, 2007 Posted May 16, 2007 Have you checked your permissons on the network folder on your server?
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now