Hampshire SWAN & Anti-Virus

[kestrel1]

Don't know if anyone has had this problem, but I help out a primary school as well as doing my main job at the local 11-18.

They have recently got the Hampshire SWAN service installed & are now unable to update the anti-virus software. I am assuming that SWAN is blocking this somehow, as it used to be fine with thier old BT broadband connection. Anyone know of a solution to this?

[kylewilliamson]

We've had alot of trouble with both WU an McAfee over SWAN. Seemingly, it all seems a bit hit and miss

 

Kyle

[kestrel1]

Yes, the AV progs that are in use are AVG & Clamwin.

With Clamwin I get this message: nonblock_connect: connect timing out (30 secs)

I am assuming that the school may need to ask the Hampshire SWAN lot about this. God, I am glad I never went down the road of SWAN at my school.

[kylewilliamson]

hants' finance system uses swan - i assume as a foundation school you've kept as a 'cheque book school'?

[kestrel1]

I was given the decision wether to have SWAN or not. I chose not, After I had weighed up all the extra costs etc. We are on a 2mb broadband connection at present with RM. To be honest with you, I haven't noticed a great difference in the speed between the two. I know the contention ratio is an issue, but this doesn't seem to affect us at the moment. I also know if we had SWAN it would be a 8mb or 10mb connection (cant remember). I just dont think it is worth the money & if we had problems with AV as the other school is I would not be too impressed.

Anyway, if anyone knows of an answer I would appreciate it.

[StewartKnight]

for a second, I thought bird flu had reared it's head again!

[Disease]

We are on the Swan NEtwork and our AV updates fine, we use NOD32