Audacity Save Restriction

[Gongalong]

Hi folks,

 

As background: I'm currently working in a school and have inherited the network setup here (I've only been working here a few weeks). I have completed the MCSA course a few years ago (didn't take the exams) so my admin skills are a bit rusty.

 

On the student accessible network (2008 servers with Win 7 clients) we have the following nagging problem with Audacity, but it only affects teachers: with the open, save, and export dialogs it says ""The operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator." It does then open the relevant dialog, but this is frustrating of course.

 

I've checked GPO for both students and teachers and can spot no relevant difference.

 

Any clues as to where I should be looking for the cause of this?

 

TIA

[FN-GM]

What kind of profiles are you using? Do staff and student share one?

 

Do teachers have access to the C drive?

 

It could be that the profile for teachers is defaulting to the C drive when you save.

[K.C.Leblanc]

It's probably to do with the default saving location, it'll be trying to save somewhere the staff don't have access to (maybe the root of c:).

[Gongalong]

The teachers and students certainly have different group policy settings. Is that what you mean by profiles?

 

The C drive lock out does seem to be the answer. Although I'm not sure what exact setting would be different for students over the teachers, and where to look for that.

[K.C.Leblanc]

The teachers and students certainly have different group policy settings. Is that what you mean by profiles?

 

No he meant their profiles,

 

A Guide to Profiles - Wiki

[Gongalong]

I honestly have no idea where I can set a different profile for each user

[linkazoid]

Is this when you export the file?

 

We restrict students saving mp3 and wav files in their home area, maybe you do aswell.

[notalot]

We have that problem. We use the home location as a UNC address however we also map the drive to S:

 

If the students access the my documents link it tries to access the UNC path and gives that error but if you access it through the S: it works fine.

 

After testing it I came to the conclusion that it was because audacity doesn't like UNC addresses.

[Gongalong]

Is this when you export the file?

 

We restrict students saving mp3 and wav files in their home area, maybe you do aswell.

 

It's only affecting teachers, oddly. It's possible though that teachers are less locked down than students (there's a lot of settings!).

 

The problem isn't catastrophic as you can get past the error. It also appears on Open.

 

Having checked Audacity it does rather contravene Windows standards, and first looks in its own program files directory.

 

We have that problem. We use the home location as a UNC address however we also map the drive to S:

 

If the students access the my documents link it tries to access the UNC path and gives that error but if you access it through the S: it works fine.

 

After testing it I came to the conclusion that it was because audacity doesn't like UNC addresses.

 

For us it appears to be the initial C: drive access, as once the user has browsed elsewhere Audacity remembers the last browsed folder and the error does not recur.