[v7.5] HAP+ Setup Install Problem

[teklogic]

Hi,

 

I have followed the instructions for the installation, however I get to teh Setup.aspx page and then my error occurs. I can see all the text, however there seems to be a script that isn't loading and I cannot view images.

 

Any ideas on the problem

 

Craig

[featured_spectre]

What version of IIS are you using?

[teklogic]

IIS 7 on Server 2008 R2.

[nickbro]

Have you reset the permissions on the folder via explorer?

[teklogic]

Yes I have reset them following the Video on the HAP website. This is error from IE

 

Webpage error details

 

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET4.0C; .NET4.0E; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

Timestamp: Thu, 20 Oct 2011 10:34:45 UTC

 

 

Message: Object expected

Line: 1716

Char: 7

Code: 0

URI: http://app02.kla.local/hap/setup.aspx

 

 

Message: Object expected

Line: 1699

Char: 8

Code: 0

URI: http://app02.kla.local/hap/setup.aspx

 

I find this odd, because if I open the file, it only goes to 1659, so I assume there are some includes that increase the line numbering.

[robjduk]

exactly the same error here too. Server 2008R2 using IIS7. Follow the video to the letter with no problems until I run setup.aspx. Feeling very stupid at the moment as it seems to work for everyone else.

[nickbro]

what does /api/setup give you?

[robjduk]

We just get a site of text starting with the following...

 

<%@ Page Language="C#" AutoEventWireup="true" CodeBehind="Setup.aspx.cs" Inherits="HAP.Web.Setup" %>

 

Im hoping its something very simple I can kick myself for.

 

Thanks

[nickbro]

In the browser please

[teklogic]

Hi,

 

I have just managed to fix this,

 

I opened the web.conf file and removed

 

 

I hope that helps

 

EDIT: I still have an issue, I cannot click test on the AD settings, as I have no button present. Also the AD browser does not work, just a blue box at the top.

Edited October 20, 2011 by teklogic

[nickbro]

The button was removed in v7.1 as it was only in there for v7.0 testing (forgot to remove it in final). If you get just a blue bar then it is unable to connect to the api to download the JSON to process your Active Directory Structure.

 

In the browser can you go to https://hap.school.name/hap/api/setup and tell me if you get an error

[teklogic]

When I have entered the Domain UPN and Username, when I tab through it displays an 'Internal Server Error'

 

The /api/setup now just tells me 'Endpoint not found. Please see the service help page for constructing valid requests to the service.'

[robjduk]

hmm... I have no api/setup (nor a api folder). Going to go find an earlier release and see what I can do.

[nickbro]

Ok, if it's saying that WCF is working correctly.

 

Do you have access to Firebug in Firefox? If yes:

1. Load Firebug

2. Click on Console Tab

3. Reload the Setup.aspx page

4. Enter your Domain Name, Username, and Password

5. Click on the + sign next to https://hap.school.name/hap/api/setup/GetADTree

6. Go to the Response Tab, or XML Tab (Even Better) and paste the contents here

If IE9:

1. Reload the Setup.aspx

2. Press F12

3. On the Network Tab, click Start Capturing

4. Enter your Domain Name, Username, and Password

5. Click on the Students Box

6. Go back to the F12 Window

7. Stop Capturing

8. Double Click on https://hap.school.name/hap/api/setup/GetADTree

9. Copy the Response Body and Paste contents here

[teklogic]

With Firebug, entered the domain, user and password and tabbed out. there wasnt a + sign and this is the xml error,

 

Receiver

a:InternalServiceFault

An operations error occurred.

An operations error occurred.

at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail) at System.DirectoryServices.DirectoryEntry.Bind() at System.DirectoryServices.DirectoryEntry.get_Name() at HAP.Web.API.setup.FillNode(DirectoryEntry root) at SyncInvokeGetADTree(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)

System.DirectoryServices.DirectoryServicesCOMException

[nickbro]

Thanks, I'll have a look into for you. Looks like it's having an issue with something in your AD Infrastructure. Are you using an Administrator?

[teklogic]

Yes I am using administrator at the forest level.

[nickbro]

I'll add a try statement which will ignore an errors when loading the tree for v7.6, give it a try when that is released

[CyberDrac]

Managed to progress to this point myself and am finding the same thing and so am eagerly awaiting your next release in the hope that it will alleviate our problems.

[TheScarfedOne]

Same problem here with just the blue bar getting about 10% across. If I look on /api/setup and try the "Post" on GetAD... it shows

 

Reference for http://localhost/HAP7/api/setup/GetADTree

 

 

Url: http://localhost/HAP7/api/setup/GetADTree

 

HTTP Method: POST

 

 

 

Message direction

 

Format

 

Body

 

 

 

Request

 

Unknown

 

Cannot infer schema. The Request body is wrapped.

 

 

 

Response

 

Unknown

 

Cannot infer schema. The Response body is wrapped.

[nickbro]

What browser are you using, can you do some bugging for me?

 

Ok, if it's saying that WCF is working correctly.

 

Do you have access to Firebug in Firefox? If yes:

1. Load Firebug

2. Click on Console Tab

3. Reload the Setup.aspx page

4. Enter your Domain Name, Username, and Password

5. Click on the + sign next to https://hap.school.name/hap/api/setup/GetADTree

6. Go to the Response Tab, or XML Tab (Even Better) and paste the contents here

If IE9:

1. Reload the Setup.aspx

2. Press F12

3. On the Network Tab, click Start Capturing

4. Enter your Domain Name, Username, and Password

5. Click on the Students Box

6. Go back to the F12 Window

7. Stop Capturing

8. Double Click on https://hap.school.name/hap/api/setup/GetADTree

9. Copy the Response Body and Paste contents here

[TheScarfedOne]

Of course...happy to help out. That was under IE8. Will grab Firefox and post up the results...

[TheScarfedOne]

Ok... here is what FireBug had to say...

 

Response

Response Headers

Via 1.1 MAP-TMG

Connection Keep-Alive

Proxy-Connection Keep-Alive

Content-Length 24

Date Mon, 31 Oct 2011 22:48:25 GMT

Content-Type application/json; charset=utf-8

Server Microsoft-IIS/7.5

Cache-Control private

X-AspNet-Version 4.0.30319

X-Powered-By ASP.NET

Request Headers

Host map-webs-01.map.internal

User-Agent Mozilla/5.0 (Windows NT 6.1; rv:7.0.1) Gecko/20100101 Firefox/7.0.1

Accept application/json, text/javascript, */*; q=0.01

Accept-Language en-gb,en;q=0.5

Accept-Encoding gzip, deflate

Accept-Charset ISO-8859-1,utf-8;q=0.7,*;q=0.7

Connection keep-alive

Content-Type application/json; charset=UTF-8

X-Requested-With XMLHttpRequest

Referer http://map-webs-01.map.internal/HAP7/setup.aspx

Content-Length 71

Cookie ASP.NET_SessionId=j3lxkuidy45lhiegqjojphsm

 

POST

JSON

 

 

domain

"map.internal"

 

password

"********"

 

username

"hap"

Source

{"username": "hap", "password": "********", "domain": "map.internal"}

 

Response

{"GetADTreeResult":null}

[nickbro]

Odd that GetADTreeResult is coming back with NULL, it shouldn't.

[TheScarfedOne]

hmmm. i thought that too. where should i be looking for a possible problem?