AD Connection Problems

[kstephens]

Hi

I hope some one can help, i have looked at the other threads and cannot see anything that can help. I am trying to install v7 and keep getting Not Found Error when entering the details for the AD settings, can you confirm what the Domain UPN is, i have tried schoolname, schoolname.internal and the three letter code?

 

Thanks

Kelvin

[InterwebsGuy]

Hi

I hope some one can help, i have looked at the other threads and cannot see anything that can help. I am trying to install v7 and keep getting Not Found Error when entering the details for the AD settings, can you confirm what the Domain UPN is, i have tried schoolname, schoolname.internal and the three letter code?

 

Thanks

Kelvin

It is your FQDN, so schoolname.internal

 

It didn't work for me either until I rebooted the server, but I think that may have been down to some Windows Updates that had been recently installed.

[kstephens]

Thanks, does need to be rebooted, so i will try that

 

Kelvin

[lankygibbon]

did this work for you as i'm getting the exact same problem. restarting now will let you know if it works for me.

[kstephens]

Not sure there was also a problem with .net, but all ok now.

[lankygibbon]

what problem did you have with .net ?

 

i've still got the problem.

[nickbro]

can you see if Home Access Plus+ - Download: v7.9 makes any difference

[lankygibbon]

legend. i shall try today and let you know later.

[lankygibbon]

unfortunately still receiving the error. also noticed that there are red X's by

 

IIS6 Wildcard Mapping: X

Services Activated: X

App_Data Write Accss: X

 

i'm guessing this is causing problems. follow install to the letter twice. still having that problem though with not found pop-up.

[nickbro]

What happens when you go to /hap/api/test in the browser?

 

In IIS, make sure you have done the Wildcard Mapping (How to do URL Rewrites with ASP.NET 2.0 3.0 3.5 on IIS6 and IIS7 and What is Wild Card Mapping | PeterKellner.net)

[lankygibbon]

Ok things are getting better.

 

started from scratch with a new virtual directory

now IIS6 wildcard mapping is good

Services are active

App_data write access is good

 

hap/api/test is returned as working

 

i now get the popup for the AD to select student OU. unfortunately now receive

 

Server Error in '/HAP' Application.

 

Object reference not set to an instance of an object.

 

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

 

Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.

 

Source Error:

 

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

 

Stack Trace:

 

 

[NullReferenceException: Object reference not set to an instance of an object.]

HAP.Web.Setup.Save_Click(Object sender, EventArgs e) +95

System.Web.UI.WebControls.Button.OnClick(EventArgs e) +118

System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument) +112

System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) +10

System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) +13

System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) +36

System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +5563

 

Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.1

[nickbro]

Can you try the attached dll, post the error message again, if it happens again, this should then point me to a line that's wrong

[lankygibbon]

did not happen this time. so we are making progress, and by we i mean you while i mash the keyboard with my fists.

 

Still receiveing and internal server error when attempting to remove items from the homepage config such as the email option. hitting the x causes and internal server error popup when trying to delete one of the resources.

 

sorry to keep bothering you like this.

[nickbro]

You'll need to perform some http://www.edugeek.net/forums/home-access-plus/86059-hap-json-debugging.html to get at what the internal server error is getting at

[lankygibbon]

apologies for wasting your time. IT seems HAP doesn't like chrome. makes sense a MS technology not playing massively fair with another browser. using ie8 and all seems much better.

[nickbro]

How odd. I develop HAP+ in firefox, IE is an afterthought, and Chrome should work just as well as firefox

[lankygibbon]

yeah it is strange. usually the quirks that show up in Chrome usually show up in firefox with this kind of thing as IE is the odd one out.

 

Not this time it seems though i am very suspicious that it may be this particular install of chrome that is strange. Just checking now.

 

Nope i receive the same error when accessing it from home using chrome i get an internal server error when deleting an item using chrome in the resources section.

[lankygibbon]

nope even in ie now when adding or removing groups from the resources section i get internal server error also. i will set up logging and get you an error log.

[nickbro]

Best solution is just to perform some http://www.edugeek.net/forums/home-access-plus/86059-hap-json-debugging.html

[lankygibbon]

OK finally done so. i get this returned from the XML Tab

 

Receiver

a:InternalServiceFault

Sequence contains more than one matching element

Sequence contains more than one matching element

at System.Linq.Enumerable.Single[TSource](IEnumerable`1 source, Func`2 predicate) at HAP.Web.Configuration.LinkGroup.get(String name) at HAP.Web.Configuration.LinkGroup.Remove(String name) at HAP.Web.API.setup.RemoveLink(String group, String name) at SyncInvokeRemoveLink(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage41(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage4(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage3(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage2(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage1(MessageRpc& rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)

System.InvalidOperationException

 

hope that helps.

[nickbro]

Seems you've added 1 or more links on the homepage with the same name, you'll have to edit the hapconfig.xml to correct this issue

[lankygibbon]

I'll take a look but the strange thing is it's a stock install. I've installed it entered AD Details and then this is the first think that happens when i try to change anything.

 

Receiver

a:InternalServiceFault

Object reference not set to an instance of an object.

Object reference not set to an instance of an object.

at HAP.Web.API.setup.UpdateLinkGroup(String origname, String name, String showto, String subtitle) at SyncInvokeUpdateLinkGroup(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage41(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage4(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage3(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage2(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage1(MessageRpc& rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)

System.NullReferenceException

 

i also get that one when changing the groups associated to a resource

[nickbro]

Ok, that is very strange. Don't know what to suggest there.

[lankygibbon]

getting weirder. I followed your advice. and removed one of the access your emails items as they both had the same name.(even though thats the config file that comes with the install) and the error went away. even stranger the other error went away after editing the hapconfig.xml

 

if thats what was wrong i'm surprised more people don't see a problem with it.

 

thanks so much for your help. i'll let you know once i'm finished setting up and if everything is all running ok.

 

extract from hapconfig.xml

 

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