Outlook keeps asking for Network Password

[aaqib]

Hi all some of our staff like toi have Zimbra setup on outlook, now ive followed the procedure of setting up new account put in the correct server details (mail.myvle.org and smtp.bgfl.org) correct username(email) and password but when i test the account the network password box keeps coming up, even if i check remember password it still appears. I ve checked on zimbra admin console to see if the passwords are correct and they are. Ive also deleted outlook profiles and started again but it keeps happening. I had this problem before on 2 other machines but th eproblem kinda fixed itself. Any other suggestions.?

 

Aaqib

[glennda]

on win 7?

 

go to control panel/credential manager and remove the ones in there - it might be caching an old password

[laptopsandspares]

Be interested to see what the outcome of this is. I have been getting this issue on and off on my work machine. I don't use Zimbra, I do occasionally pick my mail up using OWA. It did it a few weeks ago, then stopped and then started again a couple weeks after that. It seemed to rectify itself about the same time it did it's auto windows update (running XP), so not sure if it is OS related? I think the problem initally occured after a windows update too but can't be 100% It would happen mainly after logging into the network in the mornings but would occasionally pop up during the day at random intervalls but it's not uncommon to see my machine drop and pick up it's network connection during the day.

[irsprint84]

Is w32tm correct? where is w32tm responding too?

[aaqib]

Ive already tried removing any old passwords still the same problem, i've had problem on xp, vista nad 7. Im previous cases (XP) it fixed itself. Just driving ,me nuts.

[mo_vigilante]

I don't know if this might be of any help to you

 

If you click on TOOLS>ACCOUNT SETTINGS>CHANGE>MORE SETTINGS>SECURITY TAB

 

On here the 'Logon Network Security' - this by default wil be set to 'Basic Authentication'. Try changing this to 'Password Authentication (NTLM)

 

Exit Outlook, and see if the password box appears again or not?

 

Hope this helps.

Mo

[Norphy]

We sometimes get this if the time on a DC is out of sync with the rest of the network. This assumes that you're using NTLM or some other kind of AD authentication.

[aaqib]

tried that same problem ive come to a stage whereby ive told the meber of staff to just use zimbra webmail. Why dont computers just do as theyare told