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Posted (edited)

This was probably caused by the following module: ntoskrnl.exe (nt+0x32492B)

Bugcheck code: 0x124 (0x0, 0xFFFFFFFF849C28FC, 0x0, 0x0)

Error: WHEA_UNCORRECTABLE_ERROR

file path: C:\Windows\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).

This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.

The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

 

http://msdn.microsoft.com/en-us/library/ff557321%28v=vs.85%29.aspx

Edited by markcuk
Posted

Thanks Mark,

Having this problem with a whole class set of laptops where they get stuck whilst booting up windows7, so hopefuly its not the ram!

 

Was hoping the minidump would tell me a driver was causing it and which^^

Posted

If fiddling with RAM doesn't help then how often and what did it happen on e.g. server (make? mainboard make?) or something else? The first parameter is 0x0, and in principle that's an MCE (machine check exception), as in a CPU complaining. One thing you can do (that may or may not help) is ensure it's got the latest greatest BIOS because I have seen mainboards where they worked around MCEs with BIOS updates.

 

PS: The "Win 7" updates arrived while I was typing.

Posted

Laptop, HP, 6530b.

Seems to be happening nearly every time you start the laptops During start up they get to the windows 7 animation and freeze there, or get past the windows 7 animation onto a black screen and then freeze there.

Strangely if you boot into safe mode first, then restart the laptops they load perfectly fine... not sure why. Once you log into windows it pops up saying receovered from a serious error and thats the minidump ive attached.

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