[ms office - 2010] Office 2010 prompts for profile after fresh install

[Oaktech]

Hi chaps,

 

we've navigated fairly successfully around the trauma which is office 2010 customsation tool, but i have a question i can't find an answer to.

 

when a user starts outlook it prompts for them to enter a profile to be used, this is not ok!

 

There is only one profile in the list, and the ability to set others is disabled by policy but i can't find an option to stop it prompting.

 

Any ideas?

Edited August 15, 2011 by ZeroHour

[Steve21]

Is it always asking every time you open or only first? There's an option to set a profile to use and disable prompting under the mail options.

 

Steve

[Oaktech]

asking every time...

 

i know about the way to set it on a per machine basis, but i need to know if there is a way of making this a global setting using the customization tool or a policy

[Steve21]

HKEY_CURRENT_USER\Software\Microsoft\Exchange\Client\Options\PickLogonProfile

 

Set to 0 for Always use it blahblah.

1 = Ask

 

Steve

[Oaktech]

Right ho. we'll give that a go. Many thanks...

[Oaktech]

Just to let everyone who commented on this know, I've fixed the problem.

 

By going through a 'fake' OCT process -nas in, I ran the setup.exe /admin on my workstation, never saved an MSP file but configured outlook as required and then exported the settings.

 

then manually placed the prf on a test machine, reset the profile of the test user and removed the settings folder for it from docs and settings. rebooted the machine and everything worked like a charm.

 

so, technician: 1 - RM: 0