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Posted

Afternoon all,

 

Strange one this.

 

One of our users has reported that a weird black line has appeared on her screen (see screenshot for example). This black line is visible on any application, and can even be seen if you are simply viewing the desktop. The line is also visible when projecting through the room's digital projector.

 

The PC is connected to a Smartboard and is running the latest version of the smartboard software. The line doesn't appear if another user logs on.

 

Any ideas?

 

Black Line.jpg

Posted
It's the shadow from a help text bubble that hasn't been not redrawn. You can try minimising everything and refreshing but a log off and back on should do it, or else it is the classic.
  • Thanks 1
Posted
Is it still there if you turn off all the fancy Win7 transparency / aero features? Looks like something running on her profile isn't compatible with them.
  • Thanks 1

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