Flash Player Deploy Error 2753

[mullet_man]

Hello all,

 

Has anyone had any problems deploying Flash player via GP?

 

Am getting a error in the event log.

 

Product: Adobe Flash Player 10 ActiveX -- Error 2753.The File 'InstallAX.exe' is not marked for installation.

 

If I try to install from within IE, it works fine.

 

If anyone has any pointers?

 

Cheers.

 

Stevo.

[Steve21]

You using Sophos or McAfee by any chance?

 

Steve

[mullet_man]

No Symantec, I've tried disabling and running the MSI again but still doesn't work.

[sted]

ive given up running flash as an msi it just dosent seem to work right i now use the exe and script it with teh removal tool so it uninstalls any flash version then installs current one

[Steve21]

The normal reason it gets blocked is it needs to delete an old file, and edit registry, And most the time the anti-spyware part of the AVs are blocking it.

 

One thing to try, if you didn't. Is try to install it as a computer GPO not user. Could be worth a try.

 

Steve

[mullet_man]

Thanks guys, I'll take a look at your suggestions.

[AngryTechnician]

I used to see this regularly on a random 10-15% of our workstations until I also gave up using the .msi and now deploy the .exe. It's not as easy but it works a lot more reliably. For what it's worth, we were using AVG, but I'm not convinced this particular error is an antivirus problem, personally.

[mullet_man]

Having a nightmare with this, as the deploy fails it leaves Flash uninstalled.

 

Seen it installed on some, not on others, and leave the older one on some. So not sure exactly whats going on.

 

Probably end up rolling out the .EXE as a startup script.

[sted]

rem @echo OFF
REM --- Check for an existing installation of Flash Player
if exist "c:\flash20110330.txt" goto _End
REM --- Deploy to Windows 2000/XP/2003
"\\server\packages$\flash shock mar 10\uninstall_flash_player.exe" /s
"\\server\packages$\flash shock mar 10\install_flash_player_10_active_x110330.exe" -install
copy "\\server\packages$\flash shock mar 10\flash20110330.txt" "c:\flash20110330.txt" /y
REM --- End of the script
:_End

version check aginst a text file on c: called in this version flashdatedownloaded.txt which at the end of install is coppied from teh server so it dosent install every reboot

[mullet_man]

Thanks sted, will give that ago.

 

Thanks.

[Busybub]

Seen something similar recently, and as with the others have reverted to local installs.

 

In looking at my group policy deployments, seems that some of the other software packages are installing other versions of flash. I seem to have up to 3 different versions going, including 2 different versions of 9, and one of X. Somewhere, it's messed itself up. Had to uninstall all of them, run a registry cleanup and manually reinstall.

[mullet_man]

Yep reading up it looks like 10.1.something messed up on uninstall, which was fixed in a later version.

 

I have logged error direct with Adobe, so hopefully might get a reply. If not I will roll it out via the EXE.

[mullet_man]

Still not got a reply from Adobe regrading the error.

 

Hopefully 10.3 which fix this issue.

[SLMHC]

I've been manually installing the msi's without issue but tried using GPO recently and borked a small set of PCs.

 

How are you getting your EXEs for IE?

 

Thanks for the install script above.

 

Edit: found them

Edited May 8, 2011 by SLMHC

[SLMHC]

rem @echo OFF
REM --- Check for an existing installation of Flash Player
if exist "c:\flash20110330.txt" goto _End
REM --- Deploy to Windows 2000/XP/2003
"\\server\packages$\flash shock mar 10\uninstall_flash_player.exe" /s
"\\server\packages$\flash shock mar 10\install_flash_player_10_active_x110330.exe" -install
copy "\\server\packages$\flash shock mar 10\flash20110330.txt" "c:\flash20110330.txt" /y
REM --- End of the script
:_End

 

I'm having issue with the silent switch on your uninstaller. It crashes each time I run it with that switch. Even /? crashes it. Perhaps the link I found to the uninstaller isn't the one you are using.

 

Edit: Figured it out. The correct switch is -uninstall. /s or /silent is for older uninstallers.

Edited May 7, 2011 by SLMHC
issue solved

[plexer]

I've been manually installing the msi's without issue but tried using GPO recently and borked a small set of PCs.

 

How are you getting your EXEs for IE?

 

Thanks for the install script above.

 

Edit: found them

 

Uninstaller:

Uninstall Flash Player | Windows

 

IE:

http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe

 

Non-IE:

http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player.exe

 

If those are the redistributable installers you are breaking the terms of the adobe agreement by posting them.

 

Ben

[SLMHC]

I don't beleive they are, but I'll edit them out of my previous post.

 

The Flash msi links are found within the forums, fyi.

[Arthur]

There's a really easy way to tell which links are which. As you can see below, the filenames are slightly different and the redistributable version includes "licensing" in it's URL. You therefore don't need to worry about SLMHC's links.

 

[b]Redistributable Links[/b] (edited by me)

http://fpdownload.[color="red"]macromedia.com[/color]/.../[color="red"]licensing[/color]/.../install_flash_player_[color="red"]10_active_x.exe[/color]
[b]SHA-1[/b]: 80b547dde20c0e80f739c3ba66be1065a94e4244

http://fpdownload.[color="red"]macromedia.com[/color]/.../[color="red"]licensing[/color]/.../install_flash_player_[color="red"]10[/color].exe
[b]SHA-1[/b]: 706523aa1af2e77f9ae7727202ebe0f0f5e71a39


[b]Public Links[/b] (via Adobe DLM)

http://fpdownload.[color="red"]adobe.com[/color]/get/flashplayer/current/install_flash_player_[color="red"]ax[/color].exe
[b]SHA-1[/b]: 80b547dde20c0e80f739c3ba66be1065a94e4244

http://fpdownload.[color="red"]adobe.com[/color]/get/flashplayer/current/install_flash_player.exe
[b]SHA-1[/b]: 706523aa1af2e77f9ae7727202ebe0f0f5e71a39


[b]SLMHC's Links[/b]

http://fpdownload.[color="red"]macromedia.com[/color]/get/flashplayer/current/install_flash_player_[color="red"]ax[/color].exe
[b]SHA-1[/b]: 80b547dde20c0e80f739c3ba66be1065a94e4244

http://fpdownload.[color="red"]macromedia.com[/color]/get/flashplayer/current/install_flash_player.exe
[b]SHA-1[/b]: 706523aa1af2e77f9ae7727202ebe0f0f5e71a39

 

If you look at the checksums though, you will notice that the installers are identical whichever method you use.

[mullet_man]

i had this problem too

 

holsten

 

Did you manage to fix it?

[DrCheese]

Bleh, most recent update seems to have done this on a lot of computers here. Annoying considering I've been using the MSI for a few years now. Sigh! Will take a look at the scripts in the morning.

[mullet_man]

Bleh, most recent update seems to have done this on a lot of computers here. Annoying considering I've been using the MSI for a few years now. Sigh! Will take a look at the scripts in the morning.

 

Try redeploying an earlier version to see if it installs on a test PC, and then deploy the latest version after it.

 

That has seemed to work for me, if I check the event logs I still have the error but Flash is installed and is the latest version. But if you check add remove programs there is two instances of Adobe Flash, one without the red icon, which if you try to uninstall fails with the same error.

[Arthur]

Flash Player v10.3.181.14 has been released...

 

http://www.adobe.com/support/security/bulletins/apsb11-12.html

[Jarhielt]

Just tried the latest version and still getting the Error 2753.The File 'InstallAX.exe' is not marked for installation. it's really annoying now even after running clean up tools removing AV. It's like they just cannot seem to design a MSI file properly.

 

 

Our solution was to use Wininstall LE and take a snapshot of before and after install, then rebuild a msi package. We have now managed to get it deployed but there is another problem. IE8 is now whining about flash running because of the protection mode. Nothing ever seems to be simple, you would think in this day an age that these companies would actually work with each other.

Edited May 13, 2011 by Jarhielt

[burgemaster]

I came across this and sorted it today by:

Uninstall all from add/remove..

downloaded and ran the adobe_uninstall_tool.exe

reinstalled older 10.0 (revision {7145A744-C77A-4FE8-BA94-061EC41FEAEC})

installed "Adobe Flash Player 10.1.53.64" without removing the previous

 

his time the installer ran through fine without the error.

 

Good luck

[tacktick]

We use the MSI versions and have had this problem. Adobe needs to fix their MSIs.

 

I figured out the solution recently from reading Adobe forums and doing some testing.

Most of our computers were fine but some had problems with Flash Plugins and some with Activex and some both.

The best way I found to fix a computer or set of computers is to first uninstall all Flash and then note all remaining Flash entries in HKEY_CLASSES_ROOT\Installer\Products.

These entries can vary based on what versions got corrupted on your systems.

 

What I pasted below ended up being the fix for us for both Flash Plugin and ActiveX version. We tested it and had great success as a .reg file and are now deploying it via GPO.

 

(We had 4 defunct registry entries for Flash plugin and 3 for Activex)

 

Windows Registry Editor Version 5.00

 

[-HKEY_CLASSES_ROOT\Installer\Products\371245C90F69D5349AC564C8AA7CE50A]

[-HKEY_CLASSES_ROOT\Installer\Products\6205276E056AC94498B76D7B5AEE0A85]

[-HKEY_CLASSES_ROOT\Installer\Products\6F8CE5C1F5C5F12458EB19B9D5C0DAC4]

[-HKEY_CLASSES_ROOT\Installer\Products\FB0D7F53BA803E244A30FA7927CA12A6]

 

[-HKEY_CLASSES_ROOT\Installer\Products\30D9D84132D5F4D45B0DAB06034CD5FC]

[-HKEY_CLASSES_ROOT\Installer\Products\C460100B160DEAB4091314A638D85563]

[-HKEY_CLASSES_ROOT\Installer\Products\4E867BFF724E3554CB631AF1E5269AD4]

 

(if you copy and paste this remove the spaces added to the middle of the lines which the forum does for some reason)