Are Microsoft pulling my leg. MS live@edu support are pants

[CyberNerd]

When I wrote that specific paragraph I knew someone would misrepresent it like that, hesitated, but decided to write it anyway for everyone else. SITSS are not a Microsoft Partner and don't decide anything for schools unless their Head wants us to as part of a traded support contract. If what I wrote genuinely isn't clear then do feel free to ask here, or PM me, or if you're going to tomorrow's tech/netman briefing then ask me there.

 

so why didn't you evaluate it then?

[Earthling]

SITSS are not a Microsoft Partner .

 

I stand corrected.

[DamonSun]

Hi edutech4schools,

I'm very sorry to hear about your support experience. Could you please send me your SR number or contact information so that I can help?

Thanks,

Damon

 

damons at microsoft dot com (sorry, the forum would not permit me to post an email address)

[plexer]

Hi Damon,

 

Great to have you on board, can I email you some details about my case too?

 

Thanks.

 

Ben

[jayemm]

We use live@edu provided by LA, and I would not suggest using it. Its pants at best!

[DamonSun]

Hi Ben,

Absolutely - happy to help.

 

It seems you are a veteran, but for others on the forum I would like to point out some helpful resources for Live@edu:

 

MEPN for partners contains a lot of helpful resources on SSO, Powershell, ISV, etc.: https://www.mseducommunity.com/Products/Liveedu/Pages/default.aspx

 

Outlook Live Answers allows you to search for topics: Outlook Live Answers

 

Additionally, some support info here: Live@edu Support

 

Thanks,

Damon

[zag]

We use live@edu provided by LA, and I would not suggest using it. Its pants at best!

 

What are the problems you have with it?

 

I'm intending on moving the whole school to it this summer and in testing its been great so far. Very interested on hearing comments if its not as good as I think

[maark]

I would also like to hear what problems you have - saying it is pants without any specifics. It seems a lot of FE colleges and universities are using it so I can't believe it is that bad?

[edutech4schools]

Just checked back on this post as had not got any reminder mails and its moved on a bit.

 

My issue has been fixed. Not sure if @edu or Domain host made any changes as I got both involved a few days back but it works and I am happy once more.