Sage Payroll 2011 Update -anyone else seen problems with email/ Sage Instants clash?

[pete]

We installed the Sage Payroll 2011 update yesterday. So far it's broken Sage Instants (which I think is a path issue, to be investigated) and the "email payslips" config looks like it's been reverted back to defaults.

 

The end-user is unprivileged, with ACLs configured to allow Payroll and Instants to work. This has worked fine until yesterday. Any new Sage-related files and folders have had the appropriate ACLs added and running Procmon while running Sage Instants under the user's credentials doesn't show any obvious failed writes.

 

(Yes, I know Sage support are very good and I have a case open with them, it's just they're under a deluge of "VAT has changed, the sky is falling, HEEEELLLP" type calls from small business that makes for 25-minute phone queues until mid afternoon).

[pete]

Ok, follow-up. Instants was fixed by clearing out end-user cached profile on the local machine.

 

Sage's ability to encrypt historical pdf payslips using expressions pulled from individual employee password choices doesn't work atm - it's a known issue. If you're emailling historical payslips be aware they are not encrypted by default - you'll need to do it manually.

 

A current playslip run still encrypts properly though.