FN-GM Posted December 6, 2010 Posted December 6, 2010 First off all sorry about putting this question in here. I cant find a good place for it to fit. Anyway, On Exchange 2007, when i set an out of office reply. Does that auto reply send when an e-mail is sent to a distribution group i am apart of please? I am going to be out of office, but i dont want so set this so every time an e-mail comes to all staff the sender gets the auto reply. Thanks
Domino Posted December 6, 2010 Posted December 6, 2010 Yes, by default they do. However you can apply rules to your out of office - so set it up so it only replies to mail sent directly to you, and disregards group emails.
FN-GM Posted December 6, 2010 Author Posted December 6, 2010 Cheers Mate, I cant seem to see how to create a rule so a different auto reply is sent to external people. I can see for interal i used the rule "Sender is in specified Address Book" - But cant to seem to see a setting if the sender is from outside the organisation. Thanks
Domino Posted December 6, 2010 Posted December 6, 2010 Are you doing it from OWA or outlook? which version of outlook for that matter? 1
FN-GM Posted December 6, 2010 Author Posted December 6, 2010 I am using Outlook but i can use OWA 2007 if i need to. Using Outlook 2010.
Domino Posted December 6, 2010 Posted December 6, 2010 in that case you shouldn't need a rule to separate the internal and external users, you should see two tabs on the setup automatic replies screen the Outside My Organisation tab has a tick box in it to enable it. 1
FN-GM Posted December 6, 2010 Author Posted December 6, 2010 Sorry for being stupid i cant find it. Maybe you can help Thanks
Domino Posted December 6, 2010 Posted December 6, 2010 Okay, if you go File, then automatic replies you should see the below: Which has the settings for internal and external, and you can configure the rules from there also :-)
FN-GM Posted December 6, 2010 Author Posted December 6, 2010 I get the following when i try to set it up. Tried on a few computers running both Outlook 2007 & 2010. I have reported this to Capita who host our exchange.
john Posted December 6, 2010 Posted December 6, 2010 Okay, if you go File, then automatic replies you should see the below: [ATTACH=CONFIG]8826[/ATTACH] Which has the settings for internal and external, and you can configure the rules from there also :-) What no love and hugs Mike at the end of your OOO I use the Internal and External OOO with good success Zak so think Capita need a bit of a poking to fix the exchange issue for you mate.
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