Ram v's Processor v's New computer

[rad]

Ok story goes, OH works for a small company whi have 5 office staff. Her PC is an IBM running XP, I know it has a Celeron 2.4 Ghz Processor and 1Gb of Ram.

 

The computer constantly freezes when changing a 80mb word doc (dont ask but this is the only sioftware to create said doc in) and their IT guy is saying that its a corrupt file, we no its not.

 

Said IT guy who has loads of experience in IT related stuff, sounds to me he never knows what he is talking about and always fobs them off as they dont know loads about computers. Received this recently from her

 

"I asked for new pc then got a whole load of c**p from him. About not needing ram and that we can't just put ram in current pc's. We could have a new processor that's faster and would not need more ram. I don't really get it."

 

Now surely changing the RAM is easier, changing the processor is not and a new computer bearing in mind the one she has is at least 6 years old is had it.

 

They are still running Office 2002 I think.

 

Opinions please.

[sippo]

Don't get involved. It maybe your other half, but IT Policies differ. If it is an issue then he/she needs to take it up with their line manager.

[Domino]

eh?

 

A celeron is , IMHO, never a good choice, so a new processor would be a good bet.

 

However, 1GB of RAM is woeful - and certainly would be the cheapest option for the most noticeable results.

 

BUT - a 6 year old machine? definitely throw it out and get a new one

 

...that said, don't we all love it when people get their partner/son/etc involved in our business ;-)

[featured_spectre]

sounds like the guy doesnt know what he is doing. Ram would boost performance, but a new machine is in order

[localzuk]

Celeron = poor processor. After 6 years, I'm surprised your OH hasn't taken a hatchet to either the computer or the IT guy...

 

Either - new processor and double the RAM, or a new PC. Also, a new hard disk may help too - they get slower over time, and they are faster now than they were 6 years anyway!

[rad]

Don't get involved. It maybe your other half, but IT Policies differ. If it is an issue then he/she needs to take it up with their line manager.

 

I am not getting too involved, OH manager is aware, he is the one that suggested asking for a new PC, its the IT guy who is putting up a brick wall

[sippo]

I am not getting too involved, OH manager is aware, he is the one that suggested asking for a new PC, its the IT guy who is putting up a brick wall

 

If they can't do their job efficiently due to the PC, then surely something needs to be done?

[elsiegee40]

With an 80Mb word document, teaching the author how to compress images would be my starting point!

 

I put the attached together for my school.

Compressing pictures.doc