Moodle Problem

[pritchardavid]

Sometime whe students upload work to moodle they get a error

 

the website page link it gets at this error is

 

ockendonschool.com/moodle/mod/assignment/upload.php

 

 

The error message that come up is

 

 

500 Internal Server error

 

There is a problem with the resourse you are looking for, and it cannot be displayed

 

 

 

I did attempt yesturday to fix this problem

 

I made a virtual server

 

installed Server 2008 R2

 

newest version of sql

 

installed php 5.2 and iis via the microsoft platform installer

 

Used mySQL Workbench to export the and import the database of Moodle

 

edited the php.ini file to increase the upload file size

 

copy the moodle folders to the new folders

 

added the authenicated user to the datafolder of moodle with all the user rights expect full control

 

 

 

anything I dont wrong here to get the error?

 

We do also get a java script mod error where the normal website errors are which is

 

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET4.0C; .NET4.0E; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

Timestamp: Wed, 3 Nov 2010 13:17:43 UTC

 

Message: Syntax error

Line: 2

Char: 1

Code: 0

URI: http://localhost/moodle/lib/javascript-mod.php

Edited November 3, 2010 by pritchardavid

[pritchardavid]

Anyone?

 

This problem does seem to only appear when lots of users are using it for example a class of 32 (Dont know if the othe ICT rooms are using it, so there could be more than that!)

[CallMeFred]

What file sizes are they uploading? Moodle error messages are pretty uncommunicative sometimes, and I think I have seen this when trying to upload files which are above the course/server limit.

[mb2k01]

Do you find that you are getting users report a HTTP 500 error quite frequently, and not just relating to uploading?

I have an almost identical setup to you and had problems quite a while back which we managed to resolve in the end by schedulling some tasks... more info coming when I find it in my sent items!

 

PS - Actually, I should have asked if you are using Apache first before saying we had an almost identical setup?

Edited November 8, 2010 by mb2k01

[mb2k01]

Assuming you are using Apache, the link below may well resolve your problem.

We found that we had intermittent 500 errors which often related to times of high usage - following the steps below we removed 99% if those issues (yet still very occasionally get an error which is cured after an instant refresh)

 

http://moodle.org/mod/forum/discuss.php?d=146794

[pritchardavid]

So for the quick answer, bit busy here

 

We are using iis 7.5

 

File uploads shouldn't be big, there only word, excel, publisher, access files