Problems with wake up and shutdown on CC3 network

[andyturpie]

Hi Guys, this has been an ongoing issue in our ICT suite for ages now and its one we are baffled with.

 

Our machines have a schedule on CC3 to run a shutdown of all workstations on site. 1st round is at 7pm when it will attempt to shutdown all workstations which have no one logged on. There is a second wave of shutdowns at 9pm which will force shutdown on remaining stations. All machines are scheduled to restart at 7:30am to allow updates etc.

 

Majority of the machines now are either not shutting down or waking up correctly and are hanging on just a blue screen with the pointer on the screen and a forced shutdown and restart kicks them off for the day.

 

Things we have tried

 

1. Update network drivers (no difference but sorted out our package deploying issue)

2. Swapped tested patch panels and cables to identify layer 1 issue (no joy)

3. Full rebuild on all ICT suite to re synch the local support tools plug in (still no joy)

 

I am really scratching the head at the moment. Has anyone else came across this?

 

Thanks in advance!

 

Andy T

[sparkeh]

Are you using LST to perform the shutdown/startup?

 

If so then I would test another method to see if its LST causing the issues. We had no end of problems with LST on CC3 so moved to LanView for these kind of tasks.

[andyturpie]

Hi Sparkeh, yes we are relying on local support tools at the moment, is lan view installed on server only or is there anything needing pushed out to the workstations?

[sparkeh]

LanView has a server and client component so yeah you need to push out some software.

 

I would start by testing out something a bit more simple just to if LST is playing up

Something like AMD Magic Packet is good for WOL and PS Shutdown for shutdowns.

[andyturpie]

Sparkeh, AMD magic packet seemed to do the job on one test machine. Gonna try out LANview on the 21 day demo nice one m8

[sparkeh]

Demo? LanView is free and available from here: clicky

 

edit: Ah right, I think you are looking at different product, grab MST's LanView from the link above

[jamesfed]

We always used to have problems with start up/shut down at my old school on CC3/CC4 - never got it working even with days worth of RM support.

I'd move to another alternative if you can.