profit10 Posted September 30, 2010 Posted September 30, 2010 Hi, We've recently purchased a classroom full of HP Compaq 6000 Pro Small Form Factor PC's and have had a bit of trouble with them. When trying to build from disk we encounter a blue screen error once the XP set up starts. I read up on this and it appeared to be the fact that xp doesnt have the sata drivers so I then downloaded these to disk so I could include them when it asks for additional drivers, but it still didnt work. In the end we decided to install xp and then to smartclient them. This works fine, however, if the machine needs rebuilding at all we have to repeat this whole process. I was wondering if there is a way to smartclient and be able to make an image of this? This way, rebuilding from an image to save time. Any help would be much appreciated.
jamesreedersmith Posted September 30, 2010 Posted September 30, 2010 Or just change the sata drive setting in the bios to compatibilty mode.
webman Posted September 30, 2010 Posted September 30, 2010 Have you tried disabling RAID in the BIOS or enable IDE mode for the SATA channels?
profit10 Posted September 30, 2010 Author Posted September 30, 2010 Yeah I've changed the mode to IDE and still get the same problem. Is there a way to make an image if it has been built by smartclient method?
webman Posted September 30, 2010 Posted September 30, 2010 Not that I know of. Have you tried installing new Hardware Support Packs, available from RM? They may include appropriate SATA drivers for the XP build and allow you to build as normal.
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